[isalist] Re: FW: OT: ActiveSync, WM5, ISA 2006, Exchange 2003 SP2 - Duplicating Emails sent from WM5 device

  • From: "Andy Haigh" <ahaigh@xxxxxxxxxxxxxxxx>
  • To: <isalist@xxxxxxxxxxxxx>
  • Date: Wed, 28 Mar 2007 19:32:56 +1000

OK found the problem. There seems to have been a conflict between the
certificate on the WM5 device and the certificate on the ISA Server. We
used the certificate we downloaded from using OWA for this client and
installed it on the WM5 device. Once this was replaced by the root
certificate the duplicates stopped happening. 
 
Would have expected ISA to throw an error rather than duplicating
emails. Probably actually duplicating commands from the WM5 but only
showed as duplicate sent emails.
 
Glad that's resolved was driving me nuts.

________________________________

From: isalist-bounce@xxxxxxxxxxxxx [mailto:isalist-bounce@xxxxxxxxxxxxx]
On Behalf Of Andy Haigh
Sent: Wednesday, 28 March 2007 4:16 PM
To: isalist@xxxxxxxxxxxxx
Subject: [isalist] Re: FW: OT: ActiveSync, WM5, ISA 2006, Exchange 2003
SP2 - Duplicating Emails sent from WM5 device


OK, further update.
 
I have tested this setup using HTTP and only get one emailed delivered.
Soon as I turn on SSL on the device the emails become duplicated.
 
I am totally at a lose now.
 
Please does anyone have any suggestions as to what to try next?
 
Thanks
 
Andy

________________________________

From: isalist-bounce@xxxxxxxxxxxxx [mailto:isalist-bounce@xxxxxxxxxxxxx]
On Behalf Of Andy Haigh
Sent: Saturday, 17 March 2007 1:12 AM
To: isalist@xxxxxxxxxxxxx
Subject: [isalist] FW: OT: ActiveSync, WM5, ISA 2006, Exchange 2003 SP2
- Duplicating Emails sent from WM5 device


I have been checking the logs on the servers and it would seem the WM5
device is sending the commands only once but the IIS logs are showing
the commands arriving twice. This looks suspicously like ISA 2006 is
sending the commands twice!!
 
This machine was upgraded from ISA 2004 to ISA 2006 and I ran into some
problems with the rule that had been in place for OWA. So I deleted the
rule and recreated it using the wizard, everything else seems to be
working fine apart from the activesync part. It would seem all the
commands sent from whe WM5 device are being duplicated.
 
Any suggestions.
 
Is it worth deleting the rule and re-creating it?
 
Maybe delete all the current rules and recreate them all using the ISA
2006 wizards.
 
Thanks
 
Andy

________________________________

From: isalist-bounce@xxxxxxxxxxxxx [mailto:isalist-bounce@xxxxxxxxxxxxx]
On Behalf Of Andy Haigh
Sent: Wednesday, 14 March 2007 8:19 PM
To: isalist@xxxxxxxxxxxxx
Subject: [isalist] OT: ActiveSync, WM5, ISA 2006, Exchange 2003 SP2 -
Duplicating Emails sent from WM5 device



I have just setup remote activesync from my PDA and am testing our
config. The problem I am getting that when I send from the PDA two
emails are being delivered to the recipient and I can't see why. I have
been able to see that only a single mail apprears in the Outbox but
after sending there are two in sent items and the two emails are
received. Monitoring the queues shows two outgoing emails. The setup is
two exchange servers at different locations with two separate SMTP
connectors, the servers are Exchange 2003 SP2 + all security patches and
the PDA is WM5. I have ISA 2006 between the LAN and the Internet
and I used the wizard to build the rule for the exchange activesync
connections. 
Receipt of emails on the WM5 device is fine it just the sending that is
doubling up.

Any help would be appreciated as I am at a loss.

Thanks

Andy

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