[isalist] Re: Error establishing a VPN to the ISA server

  • From: "Thomas W Shinder" <tshinder@xxxxxxxxxxx>
  • To: <isalist@xxxxxxxxxxxxx>
  • Date: Wed, 28 Jun 2006 20:34:00 -0500

http://www.ISAserver.org
-------------------------------------------------------

Hi John,

Been there.

Thomas W Shinder, M.D.
Site: www.isaserver.org
Blog: http://blogs.isaserver.org/shinder/
Book: http://tinyurl.com/3xqb7
MVP -- ISA Firewalls

 

> -----Original Message-----
> From: isalist-bounce@xxxxxxxxxxxxx 
> [mailto:isalist-bounce@xxxxxxxxxxxxx] On Behalf Of John T (Lists)
> Sent: Wednesday, June 28, 2006 8:26 PM
> To: isalist@xxxxxxxxxxxxx
> Subject: [isalist] Re: Error establishing a VPN to the ISA server
> 
> http://www.ISAserver.org
> -------------------------------------------------------
>   
> Good catch Tom.
> 
> John T
> eServices For You
> 
> "Seek, and ye shall find!"
> 
> 
> > -----Original Message-----
> > From: isalist-bounce@xxxxxxxxxxxxx 
> [mailto:isalist-bounce@xxxxxxxxxxxxx]
> On Behalf Of
> > Thomas W Shinder
> > Sent: Wednesday, June 28, 2006 6:01 PM
> > To: isalist@xxxxxxxxxxxxx
> > Subject: [isalist] Re: Error establishing a VPN to the ISA server
> > 
> > http://www.ISAserver.org
> > -------------------------------------------------------
> > 
> > Got to be careful with these types. He said you could bill, 
> he didn't
> > say anything about paying it. :\
> > 
> > Thomas W Shinder, M.D.
> > Site: www.isaserver.org
> > Blog: http://blogs.isaserver.org/shinder/
> > Book: http://tinyurl.com/3xqb7
> > MVP -- ISA Firewalls
> > 
> > 
> > 
> > > -----Original Message-----
> > > From: isalist-bounce@xxxxxxxxxxxxx
> > > [mailto:isalist-bounce@xxxxxxxxxxxxx] On Behalf Of Thor
> > > (Hammer of God)
> > > Sent: Wednesday, June 28, 2006 7:58 PM
> > > To: isalist@xxxxxxxxxxxxx
> > > Subject: [isalist] Re: Error establishing a VPN to the ISA server
> > >
> > > http://www.ISAserver.org
> > > -------------------------------------------------------
> > >
> > > Wow.  Just, wow.  ;)
> > >
> > > Hey, if the guy is asking you to say, what can you say?  I'd
> > > have a really
> > > hard time billing for that (as I'm sure you are now) but if
> > > he demands it,
> > > then there is not a lot you can do.
> > >
> > > Enjoy the trip!
> > >
> > > t
> > >
> > >
> > > On 6/28/06 5:50 PM, "Glenn P. JOHNSTON"
> > > <glenn.johnston@xxxxxxxxxxx> spoketh
> > > to all:
> > >
> > > > The user is a "turn it on, do what I normally do, it must
> > > work". If not, 'Yell
> > > > and Scream', louder and louder till someone fixes it, type user.
> > > >
> > > > The RPC/over/HTTP, whilst very easy and fairly simple,
> > > would have required him
> > > > making a change to the outlook setup on his notebook, and
> > > with this user, it
> > > > was just not an option, there just no way to get him to do it.
> > > >
> > > > So I won a trip away for a couple of nights.
> > > >
> > > > His Demaned I stay here in Melbourne, at his companies
> > > expense, on my hourly
> > > > rate, till Saturday Morning, in case it stops working
> > > again, and he can't get
> > > > his e-mail !
> > > >
> > > > The wife said "Where do we find more users like this bozzo,
> > > maybe we can get
> > > > some more trips away ?
> > > >
> > > > ________________________________
> > > >
> > > > From: isalist-bounce@xxxxxxxxxxxxx on behalf of Lists
> > > > Sent: Wed 28/Jun/2006 14:31
> > > > To: isalist@xxxxxxxxxxxxx
> > > > Subject: [isalist] Re: Error establishing a VPN to the 
> ISA server
> > > >
> > > >
> > > > What about Tom's earlier suggestion if he only needs his
> > > e-mail to use Outlook
> > > > 2003 with RPC/HTTP and eliminate the VPN? Very
> > > easily/nicely setup with SBS
> > > > 2003.
> > > >
> > > > ________________________________
> > > >
> > > > From: isalist-bounce@xxxxxxxxxxxxx
> > > [mailto:isalist-bounce@xxxxxxxxxxxxx] On
> > > > Behalf Of Glenn P. JOHNSTON
> > > > Sent: Tuesday, June 27, 2006 9:18 PM
> > > > To: isalist@xxxxxxxxxxxxx
> > > > Subject: RE: [isalist] Re: Error establishing a VPN to the
> > > ISA server
> > > >
> > > >
> > > > Plan is, I am going to take;
> > > >
> > > > 1.
> > > > A linksys 4 port BB router, to plug in between the hotels
> > > BB, and his
> > > > notebook, which I think will do the trick nicely.
> > > > 2.
> > > > A wireless broadband card, just in case.
> > > > 3.
> > > > A second notebook with the companys SOE on it, also 
> just in case.
> > > > 4.
> > > > My Wife, it will be a nice little day or two away for us.
> > > >
> > > >
> > > > ________________________________
> > > >
> > > > From: isalist-bounce@xxxxxxxxxxxxx on behalf of Thor 
> (Hammer of God)
> > > > Sent: Wed 28/Jun/2006 14:06
> > > > To: isalist@xxxxxxxxxxxxx
> > > > Subject: [isalist] Re: Error establishing a VPN to the 
> ISA server
> > > >
> > > >
> > > >
> > > > http://www.ISAserver.org
> > > > -------------------------------------------------------
> > > >
> > > > You gonna add a new IP to the server, bring a little NAT
> > > router, or both? ;)
> > > >
> > > > t
> > > >
> > > >
> > > > On 6/27/06 9:00 PM, "Glenn P. JOHNSTON"
> > > <glenn.johnston@xxxxxxxxxxx> spoketh
> > > > to all:
> > > >
> > > >> I don't believe it.
> > > >>
> > > >> I've just been offered a return first class plane 
> ticket, a nights
> > > >> accomodation, 2 nights if need be, all expenses + how ever
> > > many hours it
> > > >> takes
> > > >> at my normal hourly rate to go see the director in person
> > > and fix this for
> > > >> him
> > > >> so he can get his e-mail !
> > > >>
> > > >> "Well I'll loose a whole day on this", "Fine, then charge
> > > us for every hour
> > > >> your away, just get it fixed !"
> > > >>
> > > >>
> > > >>
> > > >> ________________________________
> > > >>
> > > >> From: isalist-bounce@xxxxxxxxxxxxx on behalf of Thor
> > > (Hammer of God)
> > > >> Sent: Wed 28/Jun/2006 13:45
> > > >> To: isalist@xxxxxxxxxxxxx
> > > >> Subject: [isalist] Re: Error establishing a VPN to the 
> ISA server
> > > >>
> > > >>
> > > >>
> > > >> http://www.ISAserver.org
> > > >> -------------------------------------------------------
> > > >>
> > > >> OWA would be a great "backup" solution in the rare case
> > > where the local
> > > >> Ethernet LAN is the same logical subnet as their own
> > > offices, even if he
> > > >> couldn't sync.  But, in your case of having a jackass for
> > > a client, you're
> > > >> kind of stuck.
> > > >>
> > > >> An easier thing to do would be to get a little Linksys NAT
> > > router to stick
> > > >> in between.  Plug the hotel ethernet to the "Internet"
> > > port, and plug the
> > > >> laptop into a "LAN" port.  That way he'll get a local
> > > 192.168.1 address and
> > > >> have no problems.  Plus, there is no configuration needed
> > > at all.  The
> > > >> defaults will work just fine.  Just plug it in and go.
> > > >>
> > > >> t
> > > >>
> > > >>
> > > >> On 6/27/06 8:29 PM, "Glenn P. JOHNSTON"
> > > <glenn.johnston@xxxxxxxxxxx> spoketh
> > > >> to all:
> > > >>
> > > >>> I'm told he refuses to use OWA as he can't sync his mail
> > > with the OST on his
> > > >>> notebook. There is just no helping some people, no matter
> > > how hard you try
> > > >>> to
> > > >>> be helpful and solve their problem, they just refuse all
> > > help on principle !
> > > >>>
> > > >>> Also they passed on to me, that in his yelling and
> > > screaming his demanding
> > > >>> to
> > > >>> know 'Why someone did not realise this would happen, and
> > > get it fixed before
> > > >>> hand, so I can get my e-mail"
> > > >>>
> > > >>> I really feel sorry for the IT guy at the site, his early
> > > 20's, finished a
> > > >>> development oriented IT degree last year, is quite bright
> > > really, but is
> > > >>> still
> > > >>> just learning the finer points of the winserver
> > > environment, supporting XP
> > > >>> etc, and it working toward his MCSE, having passed the
> > > first 2 exams in the
> > > >>> last couple of months. He reports to this Director, and
> > > from what I can see,
> > > >>> gets one hell of a serve from him as soon as anything a
> > > little bit odd
> > > >>> occurs.
> > > >>>
> > > >>> I can't see a away around this, without the Director
> > > having to do something
> > > >>> out of the ordinary, which apparently, is just not an
> > > option, and have just
> > > >>> told them that.
> > > >>>
> > > >>> I've suggested the only possibly way, I can see, is to go
> > > out and purchase a
> > > >>> wireless broadband card from someone local, get it on the
> > > net,  set up a
> > > >>> notebook with it and his e-mail, and get it express
> > > couriered to him. He'd
> > > >>> have it early eveing or first thing in the morning.
> > > >>>
> > > >>> There was a chocking sound on the other end of the phone,
> > > "but then he'd
> > > >>> have
> > > >>> to carry 2 notebooks back ! " and "What do I do if he
> > > gets it and it does
> > > >>> not
> > > >>> work ?" ..................................
> > > >>>
> > > >>> Find another job came to mind..
> > > >>>
> > > >>> ________________________________
> > > >>>
> > > >>> From: isalist-bounce@xxxxxxxxxxxxx on behalf of Thor
> > > (Hammer of God)
> > > >>> Sent: Wed 28/Jun/2006 12:49
> > > >>> To: isalist@xxxxxxxxxxxxx
> > > >>> Subject: [isalist] Re: Error establishing a VPN to 
> the ISA server
> > > >>>
> > > >>>
> > > >>>
> > > >>> http://www.ISAserver.org
> > > >>> -------------------------------------------------------
> > > >>>
> > > >>> Well, it would have worked other than the gw on the hotel
> > > being the same as
> > > >>> the SBS box... Bad luck there.  But, I've had to do this
> > > several times for
> > > >>> the exact same scenario with my people.  Seems the
> > > Marriott and I thought
> > > >>> alike in our IP schemes ;)
> > > >>>
> > > >>> You could always just add another IP address to the SBS
> > > box (well, you could
> > > >>> if it were a "regular" server install-- I don't know what
> > > you'd have to go
> > > >>> through on SBS to do that.)  That would work, though.
> > > >>>
> > > >>> Not much we can do about a guy who wants to scream more
> > > than get the job
> > > >>> done, though.  I'd tell him that if he wanted his email
> > > to STFU and do what
> > > >>> was needed.  It's not like it is anyone's "fault."  There
> > > are other options
> > > >>> you have, but they would all require him doing *something*.
> > > >>>
> > > >>> I'm assuming that OWA is not an option for some reason?
> > > >>>
> > > >>> t
> > > >>>
> > > >>>
> > > >>> On 6/27/06 7:37 PM, "Glenn P. JOHNSTON"
> > > <glenn.johnston@xxxxxxxxxxx> spoketh
> > > >>> to all:
> > > >>>
> > > >>>> The internal IP of the SBS server is 192.168.110.2, G/W
> > > on the hotel BB
> > > >>>> service is also 192.168.110.2 unfortunately !
> > > >>>>
> > > >>>> I tried the static route on my home ADSL service by
> > > changing the internal
> > > >>>> private IP to match the Hotel's to play with, and
> > > everything else works, I
> > > >>>> can
> > > >>>> get to the internet and other clients networks fine, but
> > > I can not get  to
> > > >>>> anything on the remote network after the tunnel is
> > > connected, of the client
> > > >>>> with the problem.
> > > >>>>
> > > >>>> Putting the static route in I doubt will work anyway,
> > > the fellow will
> > > >>>> probably
> > > >>>> just yell and scream as soon as he is asked to do
> > > anything remotely
> > > >>>> technical,
> > > >>>> expecting it to be magically fixed from this end.
> > > >>>>
> > > >>>> ________________________________
> > > >>>>
> > > >>>> From: isalist-bounce@xxxxxxxxxxxxx on behalf of Thor
> > > (Hammer of God)
> > > >>>> Sent: Wed 28/Jun/2006 12:27
> > > >>>> To: isalist@xxxxxxxxxxxxx
> > > >>>> Subject: [isalist] Re: Error establishing a VPN to 
> the ISA server
> > > >>>>
> > > >>>>
> > > >>>>
> > > >>>> http://www.ISAserver.org
> > > >>>> -------------------------------------------------------
> > > >>>>
> > > >>>> All he has to do is set a static route for the SBS box's
> > > IP to the gateway
> > > >>>> address of the VPN endpoint.
> > > >>>>
> > > >>>> IOW, if the SBS box is 192.168.110.101, and his PPP VPN
> > > interface got
> > > >>>> assigned something like 192.168.110.11 from the RRAS
> > > server (do an IP
> > > >>>> config
> > > >>>> to see what ip his PPP adapter is, or look at the RRAS
> > > properties of the
> > > >>>> connection) then you would have him do a:
> > > >>>>
> > > >>>> ROUTE -p add 192.168.110.101 mask 255.255.255.255 
> 192.168.110.11
> > > >>>>
> > > >>>> That way, when he attempts to access the SBS server, the
> > > request will route
> > > >>>> down the VPN rather than broadcasting on the "local"
> > > 192.168.110.x network.
> > > >>>>
> > > >>>> t
> > > >>>>
> > > >>>>
> > > >>>> On 6/27/06 7:13 PM, "Glenn P. JOHNSTON"
> > > <glenn.johnston@xxxxxxxxxxx>
> > > >>>> spoketh
> > > >>>> to all:
> > > >>>>
> > > >>>>> http://www.ISAserver.org
> > > >>>>> -------------------------------------------------------
> > > >>>>>
> > > >>>>> Hi,
> > > >>>>>
> > > >>>>> Maybe, maybe not directly and ISA question, and I've
> > > posted this in an SBS
> > > >>>>> forum as well, but you people are pretty bright & I
> > > thought you might have
> > > >>>>> some worth while input on this.
> > > >>>>>
> > > >>>>> One of my clients has an issue with VPN tunnel. This
> > > has been inplace
> > > >>>>> since
> > > >>>>> Sunday afternoon, but they only rang me this morning.
> > > >>>>>
> > > >>>>> One of their directors is at a week long conference,
> > > and the Hotel where
> > > >>>>> he
> > > >>>>> is
> > > >>>>> staying, has provides an in room broadband service.
> > > >>>>> The BroadBand in the hotel is using a 192.168.110.0/24
> > > address range, the
> > > >>>>> internal address of the clients network at the 
> office is also a
> > > >>>>> 192.168.110.0/24 range.
> > > >>>>>
> > > >>>>> The VPN tunnel  establishes fine, and the VPN connector
> > > on his notebook
> > > >>>>> get
> > > >>>>> an
> > > >>>>> address, of course, in the 192.168.110.100 to
> > > 192.168.110.199 range of the
> > > >>>>> DHCP server on the SBS server.
> > > >>>>>
> > > >>>>> Once the tunnel is established, he can acess nothing on
> > > the SBS. This is
> > > >>>>> to
> > > >>>>> be
> > > >>>>> expected as the address ranges are the same, does
> > > anyone have any bright
> > > >>>>> idea's on how to get around this. The Director is
> > > yelling and screaming
> > > >>>>> about
> > > >>>>> not being able to get his e-mail.
> > > >>>>>
> > > >>>>> Unfortunately he is out out direct reach in another
> > > state, and has very
> > > >>>>> little
> > > >>>>> tolerance for such problems.
> > > >>>>>
> > > >>>>> Regards
> > > >>>>> Glenn
> > > >>>>> ------------------------------------------------------
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