I have ISA server setup to require authentication for the web proxy. Everything works perfectly......as long as you are a real user sitting in front of a browser. You can access pages and download using ftp and htpp without problems. However we cannot get 'automated tools' to work through ISA server - despite setting the tool up to use the same proxy settings. I have tested with Copernic2001 (search tool), Reget (automated download tool) and Download manager. All get similar results. They try to connect - then report 'error in gateway' or something similar. If I look at my ISA server logs I can see the initial anonymous connection from the tool: 172.16.2.102 anonymous Mozilla/4.0 (compatible; MSIE 5.0; Windows 98) N 2002-01-08 03:11:55 w3proxy CGGSISA - download.microsoft.com - 80 - 741 4227 http TCP GET http://download.microsoft.com/download/SharePointPortalServer/Install/1/NT5/EN-US/SPSFull1.exe - - 407 - - - 172.16.2.102 anonymous Mozilla/4.0 (compatible; MSIE 5.0; Windows 98) N 2002-01-08 03:11:55 w3proxy CGGSISA - download.microsoft.com - 80 - 851 491 http TCP GET http://download.microsoft.com/download/SharePointPortalServer/Install/1/NT5/EN-US/SPSFull1.exe - - 407 - - - 172.16.2.102 anonymous Mozilla/4.0 (compatible; MSIE 5.0; Windows 98) N 2002-01-08 03:12:01 w3proxy CGGSISA - download.microsoft.com - 80 - 851 491 http TCP GET http://download.microsoft.com/download/SharePointPortalServer/Install/1/NT5/EN-US/SPSFull1.exe - - 407 - - - ....when this happens with a BROWSER connection, it is followed by a validated connection using the user credentials and the download proceeds. With the 'automated tool' this never happens - IE the second, validated connection is not logged.... ---------------------- However the automated tool has TRIED to make an authenticated connection as shown by its own log (shown below). As I have explained, variations on this problem occur with ALL automated web access/download tools. It seems that the authenticated connection from the tool is never received/accepted/validated. So what is going on? I have been chasing this for a month now and getting nowhere. ------------------------------------------------- ReGet Deluxe 2.1 (build 104) Status 1 14:11:54 8/1/2002 Download state changed to [Waiting] Info 2 14:11:54 8/1/2002 One more section started Info 3 14:11:55 8/1/2002 Connecting to cggsisa (172.16.0.30:8080) Output 4 14:11:55 8/1/2002 GET http://download.microsoft.com/download/SharePointPortalServer/Install/1/NT5/EN-US/SPSFull1.exe HTTP/1.0 Output 4 User-Agent: Mozilla/4.0 (compatible; MSIE 5.0; Windows 98) Output 4 Cookie: MC1=HASH=6165&GUID=5569307841AF46908AC80E6DD506C955&LV=200111&LCID=3081&V=3&LEVEL=3; SITESERVER=ID=1041&GUID=1041BE5C59FA415DA2DCE09A5BD58605; msresearch=1; MSPAuth=3AAAAAAAADbZBOH%2AGkpsGO08XQugy71MGci1KUPhSEaZVobDriBsRBhQ%24%24; MSPProf=3AAAAAAAAF1vDA%21bcmHhaiSqkO%210q2v1JZmMQscHTFUCRrV2y8LJl9pVD3VUw%2183EoEBhReZdSRslcKi2N0jH5xTJpr4cDUe9%21f4aKhuXz3KlZ3nYowxH6m7HmG9mnUG1tdhB96qiJT4FXhezuxRgzvxkZ39XNua0HDs4kSxuPk3I%24 Output 4 Accept: */* Output 4 Range: bytes=0- Output 4 Referer: http://www.microsoft.com/sharepoint/evaluation/trial/dleval_en.asp Output 4 Host: download.microsoft.com Input 5 14:11:55 8/1/2002 HTTP/1.1 407 Proxy Authentication Required ( The ISA Server requires authorization to fulfill the request. Access to the Web Proxy service is denied. ) Input 5 Via:1.1 CGGSISA Input 5 Proxy-Authenticate: NTLM Input 5 Proxy-Authenticate: Kerberos Input 5 Proxy-Authenticate: Negotiate Input 5 Pragma: no-cache Input 5 Cache-Control: no-cache Input 5 Content-Type: text/html Input 5 Content-Length: 3875 Info 6 14:11:55 8/1/2002 Connecting to cggsisa (172.16.0.30:8080) Output 7 14:11:55 8/1/2002 GET http://download.microsoft.com/download/SharePointPortalServer/Install/1/NT5/EN-US/SPSFull1.exe HTTP/1.0 Output 7 User-Agent: Mozilla/4.0 (compatible; MSIE 5.0; Windows 98) Output 7 Cookie: MC1=HASH=6165&GUID=5569307841AF46908AC80E6DD506C955&LV=200111&LCID=3081&V=3&LEVEL=3; SITESERVER=ID=1041&GUID=1041BE5C59FA415DA2DCE09A5BD58605; msresearch=1; MSPAuth=3AAAAAAAADbZBOH%2AGkpsGO08XQugy71MGci1KUPhSEaZVobDriBsRBhQ%24%24; MSPProf=3AAAAAAAAF1vDA%21bcmHhaiSqkO%210q2v1JZmMQscHTFUCRrV2y8LJl9pVD3VUw%2183EoEBhReZdSRslcKi2N0jH5xTJpr4cDUe9%21f4aKhuXz3KlZ3nYowxH6m7HmG9mnUG1tdhB96qiJT4FXhezuxRgzvxkZ39XNua0HDs4kSxuPk3I%24 Output 7 Accept: */* Output 7 Range: bytes=0- Output 7 Referer: http://www.microsoft.com/sharepoint/evaluation/trial/dleval_en.asp Output 7 Proxy-Authorization: NTLM TlRMTVNTUAABAAAAB7IAoAQABAAjAAAAAwADACAAAABJVE1DR0dT Output 7 Host: download.microsoft.com Output 7 Proxy-Connection: Keep-Alive Input 8 14:11:56 8/1/2002 HTTP/1.1 407 Proxy Authentication Required ( Access is denied. ) Input 8 Via:1.1 CGGSISA Input 8 Proxy-Authenticate: NTLM TlRMTVNTUAACAAAACAAIADAAAAAFgoGgdUGLppsxQr0AAAAAAAAAAHYAdgA4AAAAQwBHAEcAUwACAAgAQwBHAEcAUwABAA4AQwBHAEcAUwBJAFMAQQAEAB4AYwBnAGcAcwAuAGEAYwB0AC4AZQBkAHUALgBhAHUAAwAuAGMAZwBnAHMAaQBzAGEALgBjAGcAZwBzAC4AYQBjAHQALgBlAGQAdQAuAGEAdQAAAAAA Input 8 Connection: Keep-Alive Input 8 Proxy-Connection: Keep-Alive Input 8 Pragma: no-cache Input 8 Cache-Control: no-cache Input 8 Content-Type: text/html Input 8 Content-Length: 0 Error 9 14:11:56 8/1/2002 Error #80070005(Access is denied.) in CRgHttpSession::RequestFile() Info 10 14:11:56 8/1/2002 Pausing for 5 seconds Info 11 14:12:01 8/1/2002 Connecting to cggsisa (172.16.0.30:8080) Output 12 14:12:01 8/1/2002 GET http://download.microsoft.com/download/SharePointPortalServer/Install/1/NT5/EN-US/SPSFull1.exe HTTP/1.0 Output 12 User-Agent: Mozilla/4.0 (compatible; MSIE 5.0; Windows 98) Output 12 Cookie: MC1=HASH=6165&GUID=5569307841AF46908AC80E6DD506C955&LV=200111&LCID=3081&V=3&LEVEL=3; SITESERVER=ID=1041&GUID=1041BE5C59FA415DA2DCE09A5BD58605; msresearch=1; MSPAuth=3AAAAAAAADbZBOH%2AGkpsGO08XQugy71MGci1KUPhSEaZVobDriBsRBhQ%24%24; MSPProf=3AAAAAAAAF1vDA%21bcmHhaiSqkO%210q2v1JZmMQscHTFUCRrV2y8LJl9pVD3VUw%2183EoEBhReZdSRslcKi2N0jH5xTJpr4cDUe9%21f4aKhuXz3KlZ3nYowxH6m7HmG9mnUG1tdhB96qiJT4FXhezuxRgzvxkZ39XNua0HDs4kSxuPk3I%24 Output 12 Accept: */* Output 12 Range: bytes=0- Output 12 Referer: http://www.microsoft.com/sharepoint/evaluation/trial/dleval_en.asp Output 12 Proxy-Authorization: NTLM TlRMTVNTUAABAAAAB7IAoAQABAAjAAAAAwADACAAAABJVE1DR0dT Output 12 Host: download.microsoft.com Output 12 Proxy-Connection: Keep-Alive Input 13 14:12:01 8/1/2002 HTTP/1.1 407 Proxy Authentication Required ( Access is denied. ) Input 13 Via:1.1 CGGSISA Input 13 Proxy-Authenticate: NTLM TlRMTVNTUAACAAAACAAIADAAAAAFgoGgNWZxx9h7+a0AAAAAAAAAAHYAdgA4AAAAQwBHAEcAUwACAAgAQwBHAEcAUwABAA4AQwBHAEcAUwBJAFMAQQAEAB4AYwBnAGcAcwAuAGEAYwB0AC4AZQBkAHUALgBhAHUAAwAuAGMAZwBnAHMAaQBzAGEALgBjAGcAZwBzAC4AYQBjAHQALgBlAGQAdQAuAGEAdQAAAAAA Input 13 Connection: Keep-Alive Input 13 Proxy-Connection: Keep-Alive Input 13 Pragma: no-cache Input 13 Cache-Control: no-cache Input 13 Content-Type: text/html Input 13 Content-Length: 0 Error 14 14:12:01 8/1/2002 Error #80070005(Access is denied.) in CRgHttpSession::RequestFile() Info 15 14:12:01 8/1/2002 Pausing for 5 seconds Status 16 14:12:02 8/1/2002 Download state changed to [Paused]