RE: Callserve Internet phone

  • From: "Steve Moffat" <steve@xxxxxxxxxxxxxxxxxxxxxxxxxx>
  • To: "Isa Weblist" <isalist@xxxxxxxxxxxxx>
  • Date: Sun, 23 Nov 2003 16:08:05 -0000

Morning Tom

No they don't..well not in so many words anyway...snip from the support
site below.

I created the protocol rules mentioned....tcp in and out...the software
connects....the receiving party can hear me, but I can't hear them. No
blocks in the logs.

If I enable the allow all protocol rule, it works flawlessly. Same log
entries.

FW Client is installed......tried netmon...both on my pc and the isa
box....couldn't get my head round it at all


 Change your port settings

If you are experiencing one-way audio (where you cannot hear the other
party or they cannot hear you) you may need to adjust the port settings
on your Internet Telephone. Please upgrade to the latest version of the
Internet Telephone software, which allows you to use specific ports if
required.

To download the latest version of the Internet Telephone software, click
here

To change your port settings open the phone and click on the 'i' button.
Select 'Options' then 'Advanced'. The following three options will be
displayed.

RTP/RTCP ports 6801/6802 - When the phone is installed the setting will
default to 'RTP/RTCP ports 6801/6802'. This will work for the majority
of networks, broadband and DSL connections.

Use the following RTP/RTCP ports - this option allows you to select
specific ports to match your firewall configuration. Use this option if
ports 6801/6802 are unavailable on your network. If you require
assistance with the selection of the ports please contact your system
administrator.

Dynamically allocated RTP/RTCP ports - This option is not recommended
for general use as it selects ports randomly and is therefore unlikely
to work on a network with a firewall.

-----Original Message-----
From: Thomas W Shinder [mailto:tshinder@xxxxxxxxxxxxxxxxxx] 
Sent: Sunday, November 23, 2003 11:52 AM
To: Isa Weblist
Subject: [isalist] RE: Callserve Internet phone

http://www.ISAserver.org

Hi Steve,

Let me guess -- their support site says to "open a port" with your "open
port" button. Right?

Arrrg.

Thanks!
Tom  

-----Original Message-----
From: Steve Moffat [mailto:steve@xxxxxxxxxxxxxxxxxxxxxxxxxx]
Sent: Saturday, November 22, 2003 1:09 PM
To: [ISAserver.org Discussion List]
Subject: [isalist] Callserve Internet phone

http://www.ISAserver.org

Hi folks
 
Has anyone managed to get the Callserve Internet phone software running
through ISA.
 
Just wondering, because I have a balance on my account from before I
used ISA. Be handy to be able to use it.
 
Thanks
 
Steve




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