Well I am pretty sure it's "Game Over", at least as far as I am concerned with this particular company anyway. I have had a meeting today with the MD, and the office manager. I produced a "warts and all" document that details the issues in the environment, including the physical ones like 2 of the servers sitting on the floor, no UPS's, a single monitor for the 5 servers with no KVM, and 2 pair telephone cable with an RJ45's on each end used as network patch cables. I took them through it, explaining it in laymens terms as far as I could. Understatement of the year, that they were horrified. They seem overly concerned with the delivery schedule of their project, at the start of the meeting the MD, emphasied, yet again, that the delivery schedule can't be allowed to slip even by 1 day. There must be some pretty heavy penalties in the contract if the delivery time table is missed. I think the prior sys admin has rattled them so much, with constant down time, it seems, from the MD's comments going back to the easter of last year, and now this most recent episode of new users unable to VPN in, that they are to shit scared to touch anything, even if it is not working 100%, as history has shown, once the prior guy touched it, it stopped working. I found out this afternoon he also built the desktops and notebooks, so God only known what state they are in. So, I told them only way forward, that I was prepared to get involved with any way, was a full rebuild of firstly the ISA, without it being a DC, then we really should do the rest of the servers to ensure they are best practice, and that this must include fixing up the physical environment, to at least a minimum level. There parting comment at the end of the meeting was "Thanks, we will be in contact". I am not expecting a call, at least not until it all falls down around them in a screaming heep. Thanks to all for your comments.