Hi Kashif Raza 1. Enable dialing for the Firewall service by selecting Use dial-up entry. In the console tree of ISA Management, right-click Network Configuration and then click Properties. On the Firewall Chaining tab: Click Use dial-up entry. 2. Enable dialing for the Web routing, by selecting the specific routing rule's Use dial-up entry for primary route and Use dial-up entry for backup route check boxes. In the console tree of ISA Management, click Routing. In the details pane, right-click the applicable routing rule and Then click Properties. On the Action tab under Automatic dial-out, select Use dial-up entry For primary route. And backup route 3. Verify that a default gateway is not configured on any of the internal interface cards on the ISA Server computers in the array. Best regards Hanan.Mawla (MCSE,MCT,CCNP)