RE: AOL 8 Problem

  • From: "Amy Babinchak" <Amy@xxxxxxxxxxxxxxxxxxxxxxxxxx>
  • To: "[ISAserver.org Discussion List]" <isalist@xxxxxxxxxxxxx>
  • Date: Fri, 9 May 2003 09:35:51 -0400

If I had my way that's what would happen, but unfortunately they insist
on using it. 

 

Amy 

 

-----Original Message-----
From: John Tolmachoff (Lists) [mailto:johnlist@xxxxxxxxxxxxxxxxxxx] 
Sent: Friday, May 09, 2003 2:25 AM
To: [ISAserver.org Discussion List]
Subject: [isalist] RE: AOL 8 Problem

 

http://www.ISAserver.org

My best opinion on AOL is get rid of it.

 

:-)

 

John Tolmachoff MCSE CSSA

Engineer/Consultant

eServices For You

www.eservicesforyou.com

 

-----Original Message-----
From: Amy Babinchak [mailto:amy@xxxxxxxxxxxxxxxxxxxxxxxxxx] 
Sent: Thursday, May 08, 2003 4:58 AM
To: [ISAserver.org Discussion List]
Subject: [isalist] AOL 8 Problem

 

http://www.ISAserver.org

Making sure that port 5190 is open only lets my users log into AOL; it
doesn't let them view any web based content. The first time they try
they get an error message that says a request took longer than expected.
After that AOL doesn't even try, you just get a blank page. The AOL
support people are no help at this point. Their solution is to disable
the firewall. I told them that that was not an acceptable answer. If
they would just tell me which port(s) AOL is attempting to use at that
point I would handle the firewall configuration from there. Well, I've
called twice and got hung up on twice after I explained the problem. So
I'm looking in the logs to try to figure out what AOL is doing and I'm
not seeing it. I see some blocked UDP ports but that's about it. What
exactly should I be looking for and in which log? I'd like to get to the
bottom of this. Then I think I'll call AOL tech support and tell them
that I have the solution but I'll hang up on them before they can get it
from me...

 

Amy 

 

 

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