I heard negative reports about it too. I was wondering if they use it at Amazon when they send you to India for customer support. I know that whatever Amazon and Road Runner use is horrible. It sounds like you're talking on a cell phone with very poor quality sound. I remember now that I mentioned this to an Amazon operator, and she said she was talking through the Internet. I'm not sure what she was using, of course, so I shouldn't assume it was Magic Jack. ----- Original Message ----- From: Lynne To: infoshare@xxxxxxxxxxxxx Sent: Monday, February 16, 2009 2:18 PM Subject: [infoshare] Magic jack Hello, All. I'd heard about this last year some time, but never really thought about investigating it until I heard this explanation on Blind Cool Tech. The price really is too tempting to pass up. Here's the link to the audio file. http://media.libsyn.com/media/bct/bct1317MagicJack.mp3 Lynne