another way to do it is to go to the properties of the drive in this case, the icon/bp, don't open it but instead, press alt+enter, and control+tab to tools. click check disk for errors, check the two checkboxes and click start and it will run. Is there a reason for doing it from the command prompt? ----- Original Message ----- From: "PAMELA RADER" <PRADER@xxxxxxx> To: <icon-discuss@xxxxxxxxxxxxx> Sent: Tuesday, April 22, 2008 8:54 AM Subject: [icon-discuss] Re: the chk dsk utility Hi Marta: It is under Start menu, Programs, Accessories, Command Prompt. Once you're in that prompt, you have to type in chkdsk, followed by space and the letter of the drive and a colon and press Enter. When you're finnished, type in the word exit to return to Windows status. Pamela Rader, TECHNICAL SUPPORT American Printing House For The Blind 1839 Frankfort Ave. Louisville, KY 40206 PHONE: 1-800-223-1839, Ext. 307 >>> yerbabruja@xxxxxxxx 04/21/08 11:12PM >>> Hello listers: I've seen messages herein the past advising other listers to run the check disk utility while the Braille Plus or Icon is in disk drive mode as a way to figure out what could be wrong with the device when some problems arise. Does this utility come with the unit? I notice that I can not invoke it while the Braille Plus is in disk drive mode and connected to my PC as my windows xp system doesn't have it, and it appears the unit doesn't have it either. How would one get this utility? Marta Icon Discuss Mailing List icon-discuss@xxxxxxxxxxxxx //www.freelists.org/list/icon-discuss To unsubscribe from the list send a blank message with unsubscribe in the subject line to: icon-discuss-request@xxxxxxxxxxxxx To post to this list, send your message to: icon-discuss@xxxxxxxxxxxxx For answers to the most frequently asked questions about Icon and Braille +, Visit the LevelStar and APH FAQ pages: Visit the LevelStar FAQ page at http://www.levelstar.com/support-faqs.php Visit the APH FAQ page at http://sun1.aph.org/webcast/brailleplus2/faq.html Icon Discuss Mailing List icon-discuss@xxxxxxxxxxxxx //www.freelists.org/list/icon-discuss To unsubscribe from the list send a blank message with unsubscribe in the subject line to: icon-discuss-request@xxxxxxxxxxxxx To post to this list, send your message to: icon-discuss@xxxxxxxxxxxxx For answers to the most frequently asked questions about Icon and Braille +, Visit the LevelStar and APH FAQ pages: Visit the LevelStar FAQ page at http://www.levelstar.com/support-faqs.php Visit the APH FAQ page at http://sun1.aph.org/webcast/brailleplus2/faq.html