Have you tried a reflash? press pound plus star plus program 1 and once icon says "restarting hold the pound key down until you feel three vibrations. I think it is the star if you have braille plus that will reflash your unit. you may lose some passwords and such since you are unable to backup your data. ----- Original Message ----- From: Rob Blachowicz To: icon-discuss@xxxxxxxxxxxxx Sent: Friday, August 22, 2008 2:51 PM Subject: [icon-discuss] that doesn't really give me anything to go on I know thats what the problem was, but how do i get the unit to turn back on without sending it back?