Hi, It is my understanding that the original icon and the braille plus differ in their ability to restore factory defaults. Pressing star with reset will only perform this function on the braille plus. Robert Carter On Fri, 6 Jul 2007 18:48:02 -0700, Dan Keys wrote: >Hello, >Yes yes yes and no it doesn't work at all for me. It just works like >a normal reset. >Dan. >On Jul 6, 2007, at 6:34 PM, <maryemerson@xxxxxxxxxxxxx> wrote: > >>Dan, >> >>Did you hold down the reset button for five seconds before pushing >>the star? I had to do a factory reset a couple times when I first >>got my machine and it's worked great every time. >> >>Mary >> >