[icon-discuss] Re: approval from nls

  • From: "PAMELA RADER" <PRADER@xxxxxxx>
  • To: <icon-discuss@xxxxxxxxxxxxx>
  • Date: Wed, 02 Apr 2008 15:57:55 -0500

That's okay.  This is new to all of us, too.  

Just think:  it won't be as long now as it has been.



Pamela Rader, TECHNICAL SUPPORT
American Printing House For The Blind
1839 Frankfort Ave.
Louisville, KY  40206

PHONE:  1-800-223-1839, Ext. 307


>>> strother_r@xxxxxxxxxxxxx 04/02/08 02:54PM >>>
Please don't misunderstand me, I am by no means complaining.  I was simply
concerned and, possibly I'll admit, a bit confused about the process.  I
apologize if I caused a ruckus.  


-----Original Message-----
From: icon-discuss-bounce@xxxxxxxxxxxxx 
[mailto:icon-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of PAMELA RADER
Sent: Wednesday, April 02, 2008 4:12 PM
To: icon-discuss@xxxxxxxxxxxxx 
Subject: [icon-discuss] Re: approval from nls

Hi:

I don't know of any other way we could have done it, other than the way
we're doing it. You download the software, which gives you the player.  In
doing so, you register with us and with NLS.  Part of it is that NLS didn't
have us added to their list until yesterday or today, so we couldn't help
that.  I think a day or less, isn't all that bad.  When we were Beta
testing, it was a onetime signup and we had to wait a week or so--at least
you don't have to wait that long.

I think Marc gave them the goahead on Monday, but it took them a day or so
to do it on their end (I;'m surprised at how quick that was).

We can't assume that you're registered with NLS and just give you a key, so
there has to be some system.

As far as Audible, the software is ready, but we haven't released it because
we're waiting for them to approve our software.  Therefore, we decided to
hold out the code.  If they had left the code in, someone would have
complained because it was there, but didn't work.

Anytime you are developing something, there are always bumps in the road, no
matter how you try to avoid them--some things just can't be helped.  We
can't make them hurry up and do the approval, even though they promised to
have had it done but didn't do it.

They were have supposed to have done it a few weeks ago, thus, we thought it
would be ready.  In our defense, we didn't say it was ready.

When knew things come out, there's always anxiety.





Pamela Rader, TECHNICAL SUPPORT
American Printing House For The Blind
1839 Frankfort Ave.
Louisville, KY  40206

PHONE:  1-800-223-1839, Ext. 307


>>> strother_r@xxxxxxxxxxxxx 04/02/08 01:36PM >>>
Hi all.  
Perhaps I am missing some important bits of information, but when I updated,
I was given to understand that the keys were obtained when we registered the
device, either Braille+ or Icon.  Please forgive me for being irritated, but
this was something in which we were a bit mislead.  Another issue I've found
is the Audible support.  When I spoke to Michael this morning, he informed
me that their was, as of yet, no Audible support.  Why weren't we notified
of this fact before the release. Also, why weren't we notified of the fact
that we would have to wait an additional amount of time for these keys for
NLS support.  Over all, Levelstar and APH have done an outstanding job with
these devices, rivaled by none, but please, please, unless something is
definite, would you refrain from mentioning it, or mention it in such a way
that is not misleading to your consumers.  
Respectfully yours, 
Tré

-----Original Message-----
From: icon-discuss-bounce@xxxxxxxxxxxxx 
[mailto:icon-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of stacey robinson
Sent: Wednesday, April 02, 2008 1:51 PM
To: icon-discuss@xxxxxxxxxxxxx 
Subject: [icon-discuss] approval from nls

Hi all,
I added my braille plus as a player yesterday around 1:00 or so and I had my

approval from nls this morning.  I got it a couple of hours ago.
Looking forward to trying out nls content whenever aph has my key ready.
Thanks aph and level star for a great update.

Stacey Robinson and GEB dog Chesley
In Tennessee.
staceyr75@xxxxxxxxxxxxx 
----- Original Message ----- 
From: "Larry Lumpkin" <llumpkin@xxxxxxxxxxxxx>
To: <icon-discuss@xxxxxxxxxxxxx>
Sent: Wednesday, April 02, 2008 12:40 PM
Subject: [icon-discuss] Re: version 1.1 is now available


>I requested the icon from nls late yesterday afternoon and got my approval 
>from them this morning.
> ----- Original Message ----- 
> From: "tré strother" <strother_r@xxxxxxxxxxxxx>
> To: <icon-discuss@xxxxxxxxxxxxx>
> Sent: Wednesday, April 02, 2008 12:28 PM
> Subject: [icon-discuss] Re: version 1.1 is now available
>
>
>> How long does it take to receive the go ahead from NLS assuming you a 
>> valid
>> member of their services?
>>
>> -----Original Message-----
>> From: icon-discuss-bounce@xxxxxxxxxxxxx 
>> [mailto:icon-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of David Poehlman
>> Sent: Wednesday, April 02, 2008 11:57 AM
>> To: icon-discuss@xxxxxxxxxxxxx 
>> Subject: [icon-discuss] Re: version 1.1 is now available
>>
>> Hi,
>>
>> if you are not signed up for the pilot digital talking book program, you
>> will need to apply.  if you are, you only need to ad a player after 
>> logging
>> in and clicking update my settings.
>>
>> ----- Original Message ----- 
>> From: "Kris Hickerson" <khickerson@xxxxxxxxxxx>
>> To: <icon-discuss@xxxxxxxxxxxxx>
>> Sent: Wednesday, April 02, 2008 9:41 AM
>> Subject: [icon-discuss] Re: version 1.1 is now available
>>
>>
>> Hi Pamela,
>>
>> I've been on the NLS list for downloading books to the computer for 
>> several
>> years.  Do I still need to re-register in order to be agle to download
>> digital books with the BraillePlus?
>>
>> Kris
>>
>>
>> Icon Discuss Mailing List
>> icon-discuss@xxxxxxxxxxxxx 
>> //www.freelists.org/list/icon-discuss 
>>
>> To unsubscribe from the list send a blank message with unsubscribe in the
>> subject line to:
>>
>> icon-discuss-request@xxxxxxxxxxxxx 
>>
>> To post to this list, send your message to:
>>
>> icon-discuss@xxxxxxxxxxxxx 
>>
>>
>> For answers to the most frequently asked questions about Icon and Braille

>> +,
>>
>> Visit
>> the LevelStar and APH FAQ pages:
>> Visit the LevelStar FAQ page at
>> http://www.levelstar.com/support-faqs.php 
>> Visit the APH FAQ page at
>> http://sun1.aph.org/webcast/brailleplus2/faq.html 
>>
>> Icon Discuss Mailing List
>> icon-discuss@xxxxxxxxxxxxx 
>> //www.freelists.org/list/icon-discuss 
>>
>> To unsubscribe from the list send a blank message with unsubscribe in the
>> subject line to:
>>
>> icon-discuss-request@xxxxxxxxxxxxx 
>>
>> To post to this list, send your message to:
>>
>> icon-discuss@xxxxxxxxxxxxx 
>>
>>
>> For answers to the most frequently asked questions about Icon and Braille

>> +,
>> Visit
>> the LevelStar and APH FAQ pages:
>> Visit the LevelStar FAQ page at
>> http://www.levelstar.com/support-faqs.php 
>> Visit the APH FAQ page at
>> http://sun1.aph.org/webcast/brailleplus2/faq.html 
>>
>> Icon Discuss Mailing List
>> icon-discuss@xxxxxxxxxxxxx 
>> //www.freelists.org/list/icon-discuss 
>>
>> To unsubscribe from the list send a blank message with unsubscribe in the

>> subject line to:
>>
>> icon-discuss-request@xxxxxxxxxxxxx 
>>
>> To post to this list, send your message to:
>>
>> icon-discuss@xxxxxxxxxxxxx 
>>
>>f

>I requested the icon fr
>> For answers to the most frequently asked questions about Icon and Braille

>> +, Visit
>> the LevelStar and APH FAQ pages:
>> Visit the LevelStar FAQ page at
>> http://www.levelstar.com/support-faqs.php 
>> Visit the APH FAQ page at
>> http://sun1.aph.org/webcast/brailleplus2/faq.html 
>
> Icon Discuss Mailing List
> icon-discuss@xxxxxxxxxxxxx 
> //www.freelists.org/list/icon-discuss 
>
> To unsubscribe from the list send a blank message with unsubscribe in the 
> subject line to:
>
> icon-discuss-request@xxxxxxxxxxxxx 
>
> To post to this list, send your message to:
>
> icon-discuss@xxxxxxxxxxxxx 
>
>
> For answers to the most frequently asked questions about Icon and Braille 
> +, Visit
> the LevelStar and APH FAQ pages:
> Visit the LevelStar FAQ page at
> http://www.levelstar.com/support-faqs.php 
> Visit the APH FAQ page at
> http://sun1.aph.org/webcast/brailleplus2/faq.html 
> 


Icon Discuss Mailing List
icon-discuss@xxxxxxxxxxxxx 
//www.freelists.org/list/icon-discuss 

To unsubscribe from the list send a blank message with unsubscribe in the
subject line to:

icon-discuss-request@xxxxxxxxxxxxx 

To post to this list, send your message to:

icon-discuss@xxxxxxxxxxxxx 


For answers to the most frequently asked questions about Icon and Braille +,
Visit
the LevelStar and APH FAQ pages:
Visit the LevelStar FAQ page at
http://www.levelstar.com/support-faqs.php 
Visit the APH FAQ page at
http://sun1.aph.org/webcast/brailleplus2/faq.html 

Icon Discuss Mailing List
icon-discuss@xxxxxxxxxxxxx 
//www.freelists.org/list/icon-discuss 

To unsubscribe from the list send a blank message with unsubscribe in the
subject line to:

icon-discuss-request@xxxxxxxxxxxxx 

To post to this list, send your message to:

icon-discuss@xxxxxxxxxxxxx 


For answers to the most frequently asked questions about Icon and Braille +,
Visit
the LevelStar and APH FAQ pages:
Visit the LevelStar FAQ page at
http://www.levelstar.com/support-faqs.php 
Visit the APH FAQ page at
http://sun1.aph.org/webcast/brailleplus2/faq.html 
Icon Discuss Mailing List
icon-discuss@xxxxxxxxxxxxxxx 
//www.freelists.org/list/icon-discuss 

To unsubscribe from the list send a blank message with unsubscribe in the
subject line to:

icon-discuss-request@xxxxxxxxxxxxx 

To post to this list, send your message to:

icon-discuss@xxxxxxxxxxxxx 


For answers to the most frequently asked questions about Icon and Braille +,
Visit
the LevelStar and APH FAQ pages:
Visit the LevelStar FAQ page at
http://www.levelstar.com/support-faqs.php 
Visit the APH FAQ page at
http://sun1.aph.org/webcast/brailleplus2/faq.html 

Icon Discuss Mailing List
icon-discuss@xxxxxxxxxxxxx 
//www.freelists.org/list/icon-discuss 

To unsubscribe from the list send a blank message with unsubscribe in the 
subject line to:

icon-discuss-request@xxxxxxxxxxxxx 

To post to this list, send your message to:

icon-discuss@xxxxxxxxxxxxx 


For answers to the most frequently asked questions about Icon and Braille +, 
Visit
the LevelStar and APH FAQ pages:
Visit the LevelStar FAQ page at
http://www.levelstar.com/support-faqs.php 
Visit the APH FAQ page at
http://sun1.aph.org/webcast/brailleplus2/faq.html
Icon Discuss Mailing List
icon-discuss@xxxxxxxxxxxxx
//www.freelists.org/list/icon-discuss

To unsubscribe from the list send a blank message with unsubscribe in the 
subject line to:

icon-discuss-request@xxxxxxxxxxxxx

To post to this list, send your message to:

icon-discuss@xxxxxxxxxxxxx


For answers to the most frequently asked questions about Icon and Braille +, 
Visit
the LevelStar and APH FAQ pages:
Visit the LevelStar FAQ page at
http://www.levelstar.com/support-faqs.php
Visit the APH FAQ page at
http://sun1.aph.org/webcast/brailleplus2/faq.html

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