[icon-discuss] Re: (No Date: Thu, 27 Jan 2011 06:43:34 -0500
- From: "Schlank, Alan (VETS, Inc:)" <Alan.Schlank@xxxxxx>
- To: "Levelstar Support" <support@xxxxxxxxxxxxx>, "Icon List" <icon-discuss@xxxxxxxxxxxxx>
- Date: Fri, 28 Jan 2011 06:32:27 -0500
To those who might be interested in the solution to my error:
http500 internal server error
it turns out that I had changed my password on Book Share while renewing
my membership and forgotten to change the password on the Braille+. I
suspect that this is a Book Share error, but if it happens to any of
you, you now know the solution.
Alan
Alan Schlank
508 Test Engineer
Compliance Division
Office of Enterprise Development
Alan.schlank@xxxxxx
phone: 202-461-5200
http://www.va.gov/accessible/ <http://www.va.gov/accessible/>
From: Levelstar Support [mailto:support@xxxxxxxxxxxxx]
Sent: Thursday, January 27, 2011 9:01 PM
To: Schlank, Alan (VETS, Inc:); 'Icon List'
Subject: RE: [icon-discuss] Re: (No Date: Thu, 27 Jan 2011 06:43:34
-0500
Alan, on occasion Bookshare servers are inoperative. We do not use the
Bookshare website as an interface. We access Bookshare through a
backroom API. If the Bookshare service is not available, it is best to
contact bookshare itself. Best, G.
Guido D. Corona
Levelstar LLC.
685 S. Arthur Ave. Unit 1A
Louisville, Colorado
80027
Email: support@xxxxxxxxxxxxx
Phone: (800) 315-2305, x.1
Mobile: (720) 294-9624
From: icon-discuss-bounce@xxxxxxxxxxxxx
[mailto:icon-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Schlank, Alan
(VETS, Inc:)
Sent: Thursday, January 27, 2011 5:44 AM
To: Icon List
Subject: [icon-discuss] Re: (No Date: Thu, 27 Jan 2011 06:43:34 -0500
Good morning,
Although Book Share is up and working, I have been unable to download
either books or newspapers getting an http500 internal server error.
Could one of the servers be out? Do we use a special server to get
material from Book Share?
Alan
Alan Schlank
508 Test Engineer
Compliance Division
Office of Enterprise Development
Alan.schlank@xxxxxx
phone: 202-461-5200
http://www.va.gov/accessible/ <http://www.va.gov/accessible/>
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