[icon-discuss] Re: My first experience with file sharing

  • From: "Paul Henrichsen" <paulh52@xxxxxxxxxxx>
  • To: <icon-discuss@xxxxxxxxxxxxx>
  • Date: Thu, 3 Apr 2008 15:13:11 -0700

I will, Larry and thanks.


-----Original Message-----
From: icon-discuss-bounce@xxxxxxxxxxxxx
[mailto:icon-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Larry Skutchan
Sent: Thursday, April 03, 2008 10:28 AM
To: icon-discuss@xxxxxxxxxxxxx
Subject: [icon-discuss] Re: My first experience with file sharing

Paul, we are trying to figure out what is going on now. Please just be
patient.
On Wed, 2 Apr 2008 17:18:27 -0700, Paul Henrichsen wrote:


>Pamela. I love the "So there", comment<grin>.
>I think that if my boss at kurzweil saw me send a message to a customer 
>like
>that, I'd be called on the carpet<grin>.
>
>Your bedside manner aside, I wonder if Rob would consent to write or 
>talk
>with me about how to set this up from the braille plus side.
>Turning off my firewall makes no difference.
>I'm sure I just need someone who knows their way around vista to give 
>me a
>little of their time.
>I did try calling APH yesterday as my first thought, but haven't heard
>anything back since yesterday morning.
>As a representative for APH technical support, thanks for your cheerful 
>and
>positive response<grin>.
>
>-----Original Message-----
>From: icon-discuss-bounce@xxxxxxxxxxxxx
>[mailto:icon-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of PAMELA RADER
>Sent: Wednesday, April 02, 2008 7:02 AM
>To: icon-discuss@xxxxxxxxxxxxx
>Subject: [icon-discuss] Re: My first experience with file sharing
>
>Paul:
>
>Admittedly, there are still some buggs to work out.  However, in our
>defense, I can tell you that Rob Meredith put a lot of work into this 
>and I
>know for a fact that he is running Windows Vista on his home computer.  
>So,
>there!
>
>One thing to keep in mind with regard to file sharing is that we can 
>tell
>you how it's supposed to work, but you're going to have to do some 
>homework
>on your part, as far as the Vista end goes, with regard to solving any
>firewall issues or any other curve that microsoft has thrown your way.  
>It's
>very possible that what you want to do can be done, but there may be 
>some
>workarounds that have to be done.  It is impossible for us to know all 
>of
>those because every situation is different.
>
>I'm sure you're not the only Vista user on this list and so perhaps 
>there
>will be someone else who can help you troubleshoot.
>
>
>
>Pamela Rader, TECHNICAL SUPPORT
>American Printing House For The Blind
>1839 Frankfort Ave.
>Louisville, KY  40206
>
>PHONE:  1-800-223-1839, Ext. 307
>
>
>>>>paulh52@xxxxxxxxxxx 04/01/08 06:16PM >>>
>I am really upset.
>I'll admit that I haven't read all of my 400 messages yet.
>I am glad those with xp are having good experiences with file sharing.
>But those of us with vista so far have been left out in the cold.
>At the risk of getting kicked off this list, I am really upset.
>I talked with Michael at level star today. I think a lot of Michael. 
>He's a
>pretty neat guy.
>But he said no testing had been done with vista with regards to file 
>sharing
>and had no ideas of what to do other than turning on the guest account 
>which
>did nothing to resolve the problem.
>Words like irresponsible and reprehensible come to mind.
>Vista has been out for well over a year now and no one on the 
>development or
>beta teams thought to test the icon with vista?
>How can this be?
>Michael's thought was that perhaps people are afraid of it.
>Well, as of January 2009,  you won't be able to buy a computer with XP.
>One would think that level star and/or APH would get with the program 
>and
>use the current operating system in their tests of the icon, braille 
>plus,
>or any other software for the computer or related to those devices..
>This is the current operating system; not windows xp; not windows 98, 
>95 or
>DOS. 
>Documentation should have been put out at the time of release for file
>sharing with xp as well as for vista.
>So, now, I am unable to use a feature on which I was counting.
>Now, I am forced to wait until someone on the development team gets 
>their
>hands on a vista machine and solves this problem.
>I respectfully submit my name as an interested beta tester for all 
>future
>releases, both hardware and software so at least someone with a vista
>machine will test these applications to make sure they are ready for the
>current operating system.
>
>Paul Henrichsen
><paulh52@xxxxxxxxxxx>
>
>
>
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>For answers to the most frequently asked questions about Icon and 
>Braille +,
>Visit
>the LevelStar and APH FAQ pages:
>Visit the LevelStar FAQ page at
>http://www.levelstar.com/support-faqs.php 
>Visit the APH FAQ page at
>http://sun1.aph.org/webcast/brailleplus2/faq.html
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>For answers to the most frequently asked questions about Icon and 
>Braille +,
>Visit
>the LevelStar and APH FAQ pages:
>Visit the LevelStar FAQ page at
>http://www.levelstar.com/support-faqs.php
>Visit the APH FAQ page at
>http://sun1.aph.org/webcast/brailleplus2/faq.html
>
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>For answers to the most frequently asked questions about Icon and 
>Braille +, Visit
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>Visit the LevelStar FAQ page at
>http://www.levelstar.com/support-faqs.php
>Visit the APH FAQ page at
>http://sun1.aph.org/webcast/brailleplus2/faq.html

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For answers to the most frequently asked questions about Icon and Braille +, 
Visit
the LevelStar and APH FAQ pages:
Visit the LevelStar FAQ page at
http://www.levelstar.com/support-faqs.php
Visit the APH FAQ page at
http://sun1.aph.org/webcast/brailleplus2/faq.html

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