Hi. Try leaving the battery out for about ten minutes. You can reset by holding the reset button for five seconds. If that doesn't work, hold the pound key and then tap the reset key for five seconds. Let go of the reset button, but keep pound held down until the Icon vibrates. I hope this will fix your problem. Chase Crispin -----Original Message----- From: icon-discuss-bounce@xxxxxxxxxxxxx [mailto:icon-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Michael D. Barber Sent: Tuesday, December 18, 2007 11:23 AM To: icon-discuss@xxxxxxxxxxxxx Subject: [icon-discuss] Icon completely dead Importance: High My Icon is completely dead. I turned it on after plugging in my USB keyboard. It said the keyboard was found, but I wasn't getting any response from the keyboard. I tried to turn off the Icon but got no response. I took out the battery for a few seconds and replaced it, but no good. Then, I pressed the reset button, but no good either. Then, I pressed Pound and Reset but got no response either. So, now what is my next step? Suffering from Icon withdrawal. Thanks. Michael D. Barber