Dan, I've reset my unit to factory defaults at one time using the way Barbara suggested. The trick is to release the * or the # key after releasing the reset key. I would suggest holding the * or # key 5 seconds more after releasing the reset key. Danny -----Original Message----- From: icon-discuss-bounce@xxxxxxxxxxxxx [mailto:icon-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Dan Keys Sent: Friday, July 06, 2007 7:11 PM To: icon-discuss@xxxxxxxxxxxxx Subject: [icon-discuss] Re: Cleaning out personal information Hello, It doesn't work at all, just a normal reset, that's all. Dan On Jul 6, 2007, at 3:26 PM, Governor Staten wrote: > there is a command to do this. turn the unit so that the battery side > is facing up. take the battery cap off, and on the right side of that > compartment is the reset button. you will have to use a paper clip or > something pointy to get to the reset button. hold the reset button > with the star key in combination for a couple of seconds. When it > vibrates once, let the reset button go and keep holding down the star > key until it vibrates again. then, wait until it starts speaking. > > Dan Keys wrote: >> >> Hello, >> In short, Is there a command to reset the Icon truly back to all >> factory defaults. In other words, as shipped originally? >> This is something that is really needed, I think. >> Dan >> On Jul 6, 2007, at 3:02 PM, Richard Turner wrote: >> >>> Greetings, >>> >>> I have a demo Icon that the agency I work for is purchasing for a >>> client. >>> >>> I put in my bookshare user name and password. >>> I would like to remove that before it is given to the client. >>> How do I do that? >>> Also, is there an easy way to wipe out the planner, rather than >>> deleting individual appointments? >>> And, lastly, is there an easy way to delete everything in the >>> address book? >>> >>> Thanks, >>> Richard >>> >>> >>> >>> >>> >> >> >> >> >> >