[icon-discuss] Re: 43% and holding

  • From: Kevin Jones <kevin@xxxxxxxxxxx>
  • To: icon-discuss@xxxxxxxxxxxxx
  • Date: Tue, 01 Apr 2008 06:52:09 -0500

my download just crashes around 15% and says error and goes back to the updater menu. 



David Poehlman wrote:

I restarted.
----- Original Message ----- From: "Jane Dickison" <dorajane@xxxxxxxxxxx> 
To: <icon-discuss@xxxxxxxxxxxxx>
Sent: Monday, March 31, 2008 10:13 PM
Subject: [icon-discuss] 43% and holding
If the download stays at a certain percent for quite a while, should I go out and try again? If I do, will it resume or start over? 
Jane
----- Original Message ----- From: bill holton 
  To: icon-discuss@xxxxxxxxxxxxx
  Sent: Monday, March 31, 2008 6:42 PM
  Subject: [icon-discuss] Can't quite finish the update


  Hi.
I was able to update the software and register my player. Now all I need to do is to do that last software download, but that's where I'm now hung up. The Icon acts like the software has completed downloading, but istead of installing anything it bounces out of the update software and when I try the update option again the software says it needs downloading again. I have deleted the update folder on the C: drive and the tmp file from the root directory, but now after a few seconds I get the download complete sounds and then I'm back in the main menu with no installation. Suggestions appreciated.
From: icon-discuss-bounce@xxxxxxxxxxxxx [mailto:icon-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Chase Crispin 
  Sent: Monday, March 31, 2008 9:07 PM
  To: icon-discuss@xxxxxxxxxxxxx
  Subject: [icon-discuss] Re: version 1.1 Problems



  Hi Jenny,
Since I have a braille Plus, does that mean I can't call LevelStar? I really need help with this server thing (if it isn't working by 4:30). I would think that because the update process is the same, it wouldn't matter who I called. 

  Thanks!





  Chase Crispin
Administrator and moderator of the Blind Mobile Tech (BMT) blog, and soon to be website! 
  Blog:
  http://blindmobiletech.blogspot.com/
   APH training video feed:
  http://www.youtube.com/BraillePlus/
Note: Most RSS readers and Podcatchers don't support this type of feed. You can try, however, you just might have to open the page in Internet Explorer and see what happens. 

   e-mail:
  chase.crispin@xxxxxxxxx

  -----Original Message-----
From: icon-discuss-bounce@xxxxxxxxxxxxx [mailto:icon-discuss-bounce@xxxxxxxxxxxxx]On Behalf Of Jenny Axler 
  Sent: Monday, March 31, 2008 7:10 PM
  To: icon-discuss@xxxxxxxxxxxxx
  Subject: [icon-discuss] Re: version 1.1 Problems
LevelStar is open until 6 central time, as they are in Colorado and that is 5 Mountain. 



  Jenny
----- Original Message ----- 
    From: Chase Crispin

    To: icon-discuss@xxxxxxxxxxxxx

    Sent: Monday, March 31, 2008 4:57 PM

    Subject: [icon-discuss] Re: version 1.1 Problems



    Hi Marc:
I can't call Michael or Pamela at LevelStar or APH do to the fact that I am not able to call tech support until 4:00 central. Is LevelStar open later than that? 





    Chase Crispin
Administrator and moderator of the Blind Mobile Tech (BMT) blog, and soon to be website! 
    Blog:
    http://blindmobiletech.blogspot.com/
     APH training video feed:
    http://www.youtube.com/BraillePlus/
Note: Most RSS readers and Podcatchers don't support this type of feed. You can try, however, you just might have to open the page in Internet Explorer and see what happens. 

     e-mail:
    chase.crispin@xxxxxxxxx

    -----Original Message-----
From: icon-discuss-bounce@xxxxxxxxxxxxx [mailto:icon-discuss-bounce@xxxxxxxxxxxxx]On Behalf Of Marc Mulcahy 
    Sent: Monday, March 31, 2008 6:48 PM
    To: icon-discuss@xxxxxxxxxxxxx
    Subject: [icon-discuss] Re: version 1.1 Problems

    Hi Irwin:
Our server is having a real hard time keeping up today. If you continue to have problems, please call Michael in the morning, and he can help you. 



    thanks, and sorry for the inconvenience!



    Marc


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For answers to the most frequently asked questions about Icon and Braille +, 
Visit
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Visit the LevelStar FAQ page at
http://www.levelstar.com/support-faqs.php
Visit the APH FAQ page at
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For answers to the most frequently asked questions about Icon and Braille +, 
Visit
the LevelStar and APH FAQ pages:
Visit the LevelStar FAQ page at
http://www.levelstar.com/support-faqs.php
Visit the APH FAQ page at
http://sun1.aph.org/webcast/brailleplus2/faq.html

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