Hi, Have you tried checking for updates again from the utilities menu? If so, you may have the form showing up, but if the 1.1 update shows up, select it instead of the form. If that doesn't work, you may need to down load the file and finish the update off line, but I'd strongly suggest you call and talk with APH in the morning before doing that. You do have a Braille Plus, right? If not, and it is the Icon; you should call Levelstar. Good luck, Richard -----Original Message----- From: icon-discuss-bounce@xxxxxxxxxxxxx [mailto:icon-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Andy Sent: Monday, April 21, 2008 6:09 PM To: icon-discuss@xxxxxxxxxxxxx Subject: [icon-discuss] 1.1 registration mega problems Hi list. Well, so I went to update my unit upon receiving it today. So I installed that in between release registration thing. So it asks for me to fill out the form. So, I do. But, I did not have wireless on because it reset, and I realized that after I clicked the ok key. So immediately I turned it on, but it said an error, so I tried registration again and it registered according to the unit, but I was thrown right back to that form, and when I try to send it in, it says error, already registered. Any ideas on how to fix this? Icon Discuss Mailing List icon-discuss@xxxxxxxxxxxxx //www.freelists.org/list/icon-discuss To unsubscribe from the list send a blank message with unsubscribe in the subject line to: icon-discuss-request@xxxxxxxxxxxxx To post to this list, send your message to: icon-discuss@xxxxxxxxxxxxx For answers to the most frequently asked questions about Icon and Braille +, Visit the LevelStar and APH FAQ pages: Visit the LevelStar FAQ page at http://www.levelstar.com/support-faqs.php Visit the APH FAQ page at http://sun1.aph.org/webcast/brailleplus2/faq.html