Helena, not sure about this problem, and ow am at my parents' right now so can't give a lot of help, but I will tell you that in Windows 8, to get to the control panel, you press the windows key with the letter X together and you will get a menu. Arrow up or down until you get to control panel and press enter. On Windows 7, press your Windows key to go to start, tab once, and press the letter C until you get to control panel. Hopefully, once there, you can find what you need. If not, it will have to wait, at least for more help from me, until I get back on December 1. Nicki Sent from my iPhone > On Nov 27, 2014, at 9:00 AM, Helena Short <iamhelena@xxxxxxxxxx> wrote: > > Hi, Tim and list: > Well, since we’re on the subject of tech help, I have two computers which > have no audio. One is a Windows 8. On that one, I’ve got all the volumes > cranked up so that if I do get it going, odds are I’ll blow the sound card > before anything else happens! When I go into the device tab it tells me the > device is working perfectly; but everywhere else it says, this recording > device is disconnected or disabled, and tells me to go to the help menu, or > the Windows Control Panel, which I can’t find, even though I have searched > diligently for it. > The other is Windows 7. I get the same kinds of things with that one. The > problem with all this is that not only can’t I record, but if I go onto a web > site, I have no audio on either of these computers. So I’m not totally sure > what’s going on. Any help would be appreciated, since I have gone up and > down and round about with this situation and there seems to be no way to fix > it on either computer. The mike is working all right, and I really can’t see > anything wrong. Oh for good old XP! I could have fixed this in a jiffy. > I am using JAWS 14 on both these, and the Windows 7 is a desktop, whereas the > Windows 8 is a laptop, and on that one I can’t find any way to disable the > built-in mike. > God bless, and thanks for any help. > Helena. > > > From: icctech-bounce@xxxxxxxxxxxxx [mailto:icctech-bounce@xxxxxxxxxxxxx] On > Behalf Of Brother Tim, ICC Servant Administrator > Sent: Wednesday, November 26, 2014 5:27 PM > To: icctech@xxxxxxxxxxxxx > Subject: [icctech] I almost needed tech help. > > Hi Folks, > > Well, I almost needed tech help. My view of files in a folder was reversed > and I couldn't figure out how to change it. I got it fixed a bit later with > a suggestion from Frank. > > This prompted me to write and say that when you have a tech question, let the > list know what operating system you are using, XP, win7 win8 or mac os etc. > If using a handheld device, let that be known which device as well. If you > have a screen-reader question, don't just say my screen-reader, but tell > which screen-reader or magnification program you are using. > > With this post I hope others will feel free to post to the list. Don't > create problems, but if you have them, maybe someone on this list has an > answer. Encourage your friends to join this list. The more people we have > the more answers may come forth. Thanks for joining icctech. > Tim >