This has been very frustrating today. :/
I've needed to prepare meals and shower in order to leave the house but
haven't been able to. I had planned on the 9-12 inconvenience but with no
official update, we are well into 1 hour beyond the scheduled shutoff.
As Vadim and Joseph mentioned, we discussed a map at the last HOA meeting.
If we don't have the institutional memory, then I understood from the
meeting that this requires a walk around of the property with a plumber.
I can personally make myself available if it is a matter of scheduling. I
am also happy to call them or step up and help this process where needed.
I understand from Kelli's email that due to the holidays, the map won't be
made until early next year, but 1-- when this issue was raised, it wasn't
the holidays and 2-- Can this happen before Jan is over? Again, I'm happy
to help coordinate if we are lacking involvement to help move this along.
I've also mentioned before that I'm also happy to join a group who wants to
proactively have their valves checked/replaced since it's been previously
mentioned that the HOA made a decision about not needing this.
I understand emergencies happen and scheduled times are approximate, but
I'm very disappointed in how today's shutoff has been handled. How can we
take better care of each other?
On Thu, Dec 20, 2018 at 1:02 PM Angie <dmarc-noreply@xxxxxxxxxxxxx> wrote:
I was told it will be another 1-2hours. This is absolutely ridiculous. I
think many are in agreement that this hindrance to the entire community so
frequently is completely unacceptable. People have things to do and are
trying to complete household chores before family comes into town for the
holidays. We understand that this was an emergency situation, but we have
to find a better solution to render plumbing work without affecting the
entire neighborhood. Again this has become a far too frequent occurrence
and it’s debilitating to everyone. What compensation will offered to
residents adversely affected?
On Thursday, December 20, 2018, 12:41 PM, Michelle.Jessie Kovynev <
On Thu, Dec 20, 2018 at 12:30 PM Angie <dmarc-noreply@xxxxxxxxxxxxx>
Ok the water has been off way past scheduled time this is asinine. This is
affecting the entire community and the residents should be credited a
portion of their HOA dues since we don’t have access to water.
On Thursday, December 20, 2018, 12:01 PM, Traci Houston <
It's Noon now - when is water coming back on?
Sent from Yahoo Mail on Android
On Thu, Dec 20, 2018 at 11:12 AM, Shelley Chinnan
See the first email in this thread. Clara posted that it would be off
until noon today.
On Thu, Dec 20, 2018, 11:10 AM REBECCA MEYERS <rebmey2@xxxxxxx wrote:
The 700 building doesn’t have water.
Does anyone know what’s going on?
If a repair I understand but would like an ETA of when it will be back on.
Sent from my iPhone
On Dec 19, 2018, at 2:20 AM, Kelli Reid <kellijreid@xxxxxxxxx> wrote:
Due to the busy holiday season the master water shut off plan will be
completed early next year.
On Tue, Dec 18, 2018 at 7:08 PM Joseph Curtis <josephcurtis07@xxxxxxxxxxx>
When will CMA have the master plan for all buildings for the water shut
off? It needs to happen soon!
Sent from my iPhone
On Dec 18, 2018, at 7:02 PM, Vadim Kovynev <vkovynev@xxxxxxxxx> wrote:
I've personally spoken to Zurn and have confirmed this should not be
happening. Every building should have a shutoff valve. HOA made a decision
a while back to not replace faulty valves. Now anytime anyone in the
complex has a water issue, everyone has a water issue. All are affected
when any unit has repairs There is an easy solution. If someone listens.
On Tue, Dec 18, 2018, 16:03 Traci Houston <dmarc-noreply@xxxxxxxxxxxxx
This is happening alot.
Why are there recurring repairs for plymbing?
Its causing my water to come out in bursts.
Do I need to have my plumbing checked?
Sent from Yahoo Mail on Android
On Tue, Dec 18, 2018 at 2:13 PM, Clara Sorrells
Dear Highland Residents,
The water shut off that was rescheduled on Monday will take place on this
Thursday, Dec 20th, between the hours of 9am-12pm. This is an urgent
repair – the unit does not currently have the water on due to a valve
Please note, outside of an emergency, no water shut off may take place
during the week of a holiday for the remainder of the year as many of our
homeowners are hosting, cooking, and celebrating the holidays.
Thank you for your understanding and cooperation.
*Clara Sorrells, Association Manager*
*C**ommunity **M**anagement **A**ssociates*
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404.835.9138 direct | 800.522.6314 toll-free
Closing letter requests and lender questionnaires may be obtained through CMA
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-Think Good Thoughts
Kelli J. Reid
"One day closer to my purpose."