Thank you for the added context.
I look forward to the detailed communication.
Sent from Yahoo Mail on Android
On Wed, Jun 7, 2017 at 10:55 PM, Tiffany Harlow<tiffany.harlow@xxxxxxxxx>
wrote: We have been meeting with the exterminators all week in Dennis'
absence to try and figure this problem out and ways in which to best address
it. In fact without CMA's input, we went ahead and made contact with the
exterminator ourselves so that something could get done sooner rather than
later. The exterminator has been on the property every day this week and the
plan is extensive and aggressive. I will say this though, what we have learned
so far is that it is not going to be a quick fix, so please be patient. As
soon as we get all the particulars from the exterminators, which should be no
later than tomorrow or Friday, we will be happy to provide a timeframe for
everyone.
Aside from trying to respond to these email inquiries, a comprehensive
communication has been in the works all week. Please bear with us as we put
that together. Between Dennis being out (he is who normally puts our notices
together) and the rest of us having day jobs, this has been a bit daunting.
But please know, this is a serious issue to the board and to many affected
residents and particularly to those of us in building 700 who live close to the
dumpster and have been dealing with the rat issue for well over a year. If you
are having issues internally like some of us have had, please feel free to
contact me and I will let you know how to proceed. There is actually a process
and there are some contractors we have all worked with in the past.
In the meantime, continue to inform your neighbors that for now, the compactor
behind the doors is unaccessible so that the area can be throughly cleaned and
exterminated. We are to use the green dumpster that is in the street and it is
scheduled for regular picks up while we sort this out.
Sent from my iPhone
On Jun 7, 2017, at 10:24 PM, Traci Houston <tracihouston@xxxxxxxxx> wrote:
While circulars were posted to everyone's door I'm not sure all the residents
truly recognize the severity of this rat infestation. I sure didnt! This is
what should be communicated. If residents knew they were at risk with their
health, informed that the rat infestation could potentially grow where rodents
could enter our homes, and that our property values could be negatively
impacted - maybe people would listen. This is very serious! I absolutely do not
take this problem lightly. In fact, Im scared to even go to the dumpster now.
As a homeowner and resident I would like to know what is the overall detailed
action plan to address this issue?
I know that the extermination process started today but what's involved? What
specifically is the exterminator doing? Who is the exterminator? Are they
coming daily? Weekly? How long will the process last? Does the exterminator
have an aggressive plan of attack? When do they anticipate we will be rid of
these rats? Is this easy to do? Or is this a long term project? What role do
all residents have (other than proper disposal of trash) during this process?
Do we need to schedule any extermination to our individual homes and who pays
for it? Who do we contact for questions or if we see a rat in our homes?
My next question is what specifically is being done about the dumpster? I
assume the trash compactor doesnt work at all? If not, what is the plan to have
a working dumpster or are we going to have more frequent trash pick-up? When
will any action be taken? Whats the timeline?
What responsibility does the HOA mgmt company have in this entire process - if
any at all?
Lastly I think it would be extremely helpful to over-communicate during this
crisis - yes, crisis. If we dont communicate the seriousness of this issue
people will not be aware of this grave problem. If I wasnt part of this group
thread I wouldnt be aware of anything. If we dont arrest the problem now we
could be at serious risk for other problems none of us want diwn the road.
There should be communications that are posted/emailed/mailed/text to all
residents that a) outline the problem we currently have and how it occurred b)
communicate the actions that have been taken and next steps and c) how we can
collectively prevent this from happening in the future. Along with these
communication channels we need some type of signage - even if temporary -
around all common areas reminding everyone about the trash guidelines.
I have not seen this type of detailed communication just yet. Is there a plan
for one? I am more than willing to assist with writing the communication and
distributing to my fellow neighbors.
Can someone answer these questions?
Thank You
Traci
Sent from Yahoo Mail on Android
On Wed, Jun 7, 2017 at 6:38 PM, Tiffany Harlow<tiffany.harlow@xxxxxxxxx>
wrote: Yeah the person who left the trash needs to come back and get it. We
are all adults here. Members of the board, friends of the board and random
other community members should not have to do this every time. It's getting
ridiculous.
And for the record, if you know you live next door to a neighbor who is not on
this list or who doesn't get the info, each one teach one, pass the info along.
Word of mouth is not a new concept.
Sent from my iPhone
On Jun 7, 2017, at 6:36 PM, Zane Strebor <planetzane@xxxxxxxxx> wrote:
Just drove out the gate and there were 2 huge rats feeding off that bag of
trash on the ground. Someone really needs to move that bag of trash.
On Jun 7, 2017, at 5:44 PM, Jodie Victor <jodievictor@xxxxxxxxxxx> wrote:
#yiv5662317394 -- .yiv5662317394EmailQuote
{margin-left:1pt;padding-left:4pt;border-left:#800000 2px solid;}#yiv5662317394
I've been gone since the Sunday morning, but have read all the emails from
another state. I just left the neighborhood after being home for about 15
minutes. Sitting by the compactor is a bag of trash. As I waited for the gate
to open, a rat exited the bag of trash. It is apparently not clear to all
residents of what is currently going on in our community. Why is that so?
I am a renter, but I am curious why a private company is being used for trash?
Get Outlook for Android
From: highland-discuss-bounce@xxxxxxxxxxxxx
<highland-discuss-bounce@xxxxxxxxxxxxx> on behalf of Joseph Curtis
<josephcurtis07@xxxxxxxxxxx>
Sent: Wednesday, June 7, 2017 4:27:07 PM
To: Highland
Subject: [highland-discuss] RATS! There is a dead half eaten rat in the back of
the pool deck! Behind the trash can. And many many live rats around the trash
dumpster. We need to put the plug back in the dumpster because the rats are
using it as a door into the dumpster. buffet time!
Joseph Curtis
Sent from my mobile phone.