Hi Jullian,
Here are some facts about the Google Fiber project:
1. We have installation consent from 87 out of 107 homeowners for Google
Fiber infrastructure.
2. No new homeowners have responded or provided consent since October
21st. Yes, some people did provide information to us at our annual
meeting, but we already had that information.
3. Currently 48 out of the 107 units are unreachable. For example, we
have consent from units 912-920, but because we haven't reached unit
911, all 10 of those units are unreachable. Someone mentioned that they
could get in touch with unit 911, but the spreadsheet shows that unit
911 has not provided consent. We should have 70 reachable units before
we move to the next phase of the project.
4. Gathering consent is supposed to be the easy part of the project.
The harder part is getting everyone in a building to agree on an
installation date (actually 2 consecutive installation dates), and then
actually make their units accessible on the installation dates.
5. We had a meeting with Google about the logistics of installing fiber
in our community. Their attitude was basically that they are giving us
something for free, so we should be willing to accommodate their
installation needs. Unfortunately, in order to make this project work
in our community, they will likely need to accommodate our needs.
As an example to #5, I had worked out a hypothetical installation
schedule where one unit in each building would receive a fiber install
in a given week. In this case, if a homeowner were to be absent, it
would not impact other installation appointments for that week.
Unfortunately, Google rejected that plan and insisted that an entire
building must be installed within a two day period. While this is not
impossible, a single no-show can derail that plan.
This project is a team effort. Jullian, if you want to breathe new life
into the project, you are welcome to reach out to the remaining units
(you have spreadsheet access). I can tell you that units 210, 305, 710,
802, 906, and 1014 have recently sold, so the spreadsheet info for those
units is out of date.
Thanks,
Alex
--
Alex Agle
alex@xxxxxxxxx
C 404-229-3325
W 404-894-6165
-------- Original Message --------
Subject: [highland-discuss] Re: Google Fiber Update
From: "Beau, Jullian" <jullian.beau@xxxxxxxxx>
Date: Fri, December 30, 2016 10:18 am
To: "highland-discuss@xxxxxxxxxxxxx" <highland-discuss@xxxxxxxxxxxxx>
Is it safe to say that we aren't getting fiber? Any chances we can try again?
Jullian
Sent from my iPhone
On Dec 7, 2016, at 3:14 PM, John Moroz
<john.moroz@xxxxxxxxx<mailto:john.moroz@xxxxxxxxx>> wrote:
Any updates on the possibility of Google Fiber installations for the complex?
On Oct 20, 2016 2:53 PM, "Alex Agle" <alex@xxxxxxxxx<mailto:alex@xxxxxxxxx>>
wrote:
I speak authoritatively when I say that we need more information from
the units that I previously listed. If you believe that you have
already given your contact info, then we either don't have it, it wasn't
entered into the spreadsheet, or it is incomplete. This is not
necessarily your fault; perhaps our records weren't properly updated.
We are maintaining a spreadsheet, and it is the authoritative source.
Please email me (alex@xxxxxxxxx<mailto:alex@xxxxxxxxx>) the following
information:
Unit Number
First Name & Last Name
Best contact email address
Best contact phone number
I can definitely update the spreadsheet when I receive your info.
The complete list of units currently missing contact info:
101
207 - Missing email address
208 - Joe I was missing your email address. Your info is now complete.
210
301 - Missing phone number
401
402
406
502
504
507
508
611
802
902
903
904
905
907
908
911
914 - Missing Phone
1003 - Missing Full Name
1004 - Missing Full Name
1011
1014 - Just moved in this week
Thanks!
Alex
--
Alex Agle
alex@xxxxxxxxx<mailto:alex@xxxxxxxxx>
C 404-229-3325<tel:404-229-3325>
W 404-894-6165<tel:404-894-6165>
-------- Original Message --------
Subject: [highland-discuss] Re: Google Fiber Update
From: Zane Strebor <planetzane@xxxxxxxxx<mailto:planetzane@xxxxxxxxx>>
Date: Thu, October 20, 2016 1:15 pm
To: highland-discuss@xxxxxxxxxxxxx<mailto:highland-discuss@xxxxxxxxxxxxx>
I am in Unit 504 and I already sent in my information.
Thanks,
Kristina
On Oct 20, 2016, at 12:18 PM, Alex Agle
<alex@xxxxxxxxx<mailto:alex@xxxxxxxxx>> wrote:
Hi Charmant,
We are still at the stage of gathering homeowner contact info and
assessing interest. Let me explain why we are still at this stage of
the process.
We have gathered contact information and willingness to have
infrastructure installed in 81 out of our 107 units.
When we look at a map of our buildings, we only have enough cooperation
to get fiber installed in 59 units.
We need to reach a minimum of 60 units, so we don't yet qualify as a
neighborhood to get fiber installed.
While we are almost at the minimum, even if we reach the minimum, then
we would need 100% cooperation from the homeowners/residents who
initially consented. For example, if it is time for the 100 building to
get fiber installed, but some residents are a no show for the process,
then Google might abandon the project. All parties would feel more
comfortable if we exceed the minimum.
If we could hear from the following important units, we could get this
project moving again:
207, 208
406
502, 504
902-905, 907, 908, 914
1011, 1014 (I know 1014 just moved in this week)
There are a few other units that we can't reach, but they are at the end
of the fiber run, so there is no major impact if they don't cooperate.
Thanks,
Alex
--
Alex Agle
alex@xxxxxxxxx<mailto:alex@xxxxxxxxx>
C 404-229-3325<tel:404-229-3325>
W 404-894-6165<tel:404-894-6165>
-------- Original Message --------
Subject: [highland-discuss] Re: Google Fiber Update
From: Charmant Tan <charmanttan@xxxxxxxxx<mailto:charmanttan@xxxxxxxxx>>
Date: Wed, October 19, 2016 1:58 pm
To: highland-discuss@xxxxxxxxxxxxx<mailto:highland-discuss@xxxxxxxxxxxxx>
Hi,
Has there been any update on where we are with the installation process
for
Google Fiber?
Thanks
Kai
On Thu, Sep 15, 2016 at 6:03 PM, Alex Agle
<alex@xxxxxxxxx<mailto:alex@xxxxxxxxx>> wrote:
Hi everyone,
A couple of Google Fiber staff members met with some of the building
captains yesterday to get some of our burning questions answered. I'll
share the information I have available in a question and answer format.
Q. Are we still on target for a 9/19-10/28 installation window?
A. No, we are still in the process of gathering contact information.
The installation window has been postponed. Once we have gathered
enough information to set up installation in at least 60 units, then we
can start planning for building installation dates. I think mid-October
will be the earliest we can expect installation to begin.
Q. What information have we been gathering?
A. We have been collecting first name, last name, email address, and
phone number for at least one person in each unit. The assumption is
that if we are able to collect this information, the person would be
fine with having Google Fiber infrastructure installed in their unit.
We would then use this contact information to schedule/coordinate
installation appointments.
Q. What information do we still need to gather?
A. For each unit, we need all of the above information, plus an
acknowledgement that the owner has provided permission for installation.
If a renter or occupant states that the owner has provided permission,
then we will trust that the renter or occupant is being honest. Once we
are ready to schedule installation, we will also need to know if you
will be home, someone else will be home, or if a neighbor or building
captain has the key.
Q. What are we doing about vacant units?
A. As we have been gathering contact information, we have been making a
list of units that we think are vacant. We will research the owners of
these units and send them a letter requesting their cooperation. A
letter will be sent to the address that CMA has on file, as well as the
mailing address of their property tax assessment notice. We may also
work with realtors to see if they will be cooperative (i.e. making
arrangements to leave a key with a neighbor).
Q. How many units must agree to installation?
A. We need at least 60 out of our 107 units to agree to installation.
In addition, these 60 units must be capable of being reached by the
fiber. For example, approximately 78 units have agreed to have fiber
installed, however, only 58 units can currently be reached. As a
further example, if we cannot contact anyone in unit 911 or they do not
agree to an install, then units 911-920 are incapable of being reached
by fiber.
Q. How will installation be scheduled?
A. When we are ready to move forward with installation, each building
captain will reach out to people in their building to coordinate a
single installation date for the entire building. On the day of
installation, your unit will need to be available for access between
9AM-5PM. You may choose to be home that day, have a renter, occupant,
or friend be at home, or entrust your key to the building captain or
neighbor.
Q. What should I expect on installation day?
A. You will receive a visit in the morning to have fiber pulled through
the attic. Fiber will be pulled through all attics in a building first.
If you are in a two bedroom unit, installers will need access to the
attic access located in the master bedroom closet. Later in the day,
you will receive a second visit to have your fiber jack installed in the
living room. Fiber will be fished through the walls down to your living
room. The installation team will repair any damage that they cause.
Q. Can I have my fiber jack installed in the dining room?
A. No, all fiber jack installations will be located in the living room.
The Google Fiber team wants each install to be a repeatable process, in
order to keep up the pace. Do keep in mind that there is already a
phone jack in the living room. Also, if you sign up for service, there
will be WiFi.
Q. I want to be a good neighbor, but I don't want a fiber jack installed
in my living room.
A. It would be greatly appreciated if you would allow access to your
attic, so that the rest of the neighbors in your building can get fiber
pulled through to their units. You are not obligated to have a fiber
jack installed. Do keep in mind that this installation is free, it
increases the value of your unit, and you do not ever need to sign up
for service. After the neighborhood installation window ends, if you
later decide that you want a fiber jack installed, there may be a $100
charge.
Q. What happens if a neighbor is a no-show on the day of a building
installation?
A. Let's say that fiber is being installed in the 100 building. If
nobody is home in unit 105 and no arrangements have been made to leave a
key, then fiber will only be installed in units 108, 107, and 106. The
neighbors in units 101-104 should be notified of the situation. The
Google Fiber team will schedule another install for the rest of the
building, which is typically a week into the future. Units 101-106 will
need to be home again for the second install. Even though unit 106
already had fiber installed during the first install, access to their
attic will be briefly required again to drill into unit 105.
Q. Can you schedule installs in such a way as to minimize the impact of
one neighbor being a no-show?
A. We have put a lot of thought into this, however, the Google Fiber
team wants to work on one building at a time and they are against the
idea of moving between buildings on a given day.
Q. Once fiber is installed, when can I sign up for service?
A. We just learned yesterday that Google is doing a pilot project in our
area. We should be able to sign up for service in early November,
assuming that installation is complete by that time.
Thanks,
Alex
--
Alex Agle
alex@xxxxxxxxx<mailto:alex@xxxxxxxxx>
C 404-229-3325<tel:404-229-3325>
W 404-894-6165<tel:404-894-6165>
--
Charmant Kar-Fai Tan
Interaction Designer | Fjord Design
CharmantTan@xxxxxxxxx<mailto:CharmantTan@xxxxxxxxx>
<Charmant.Tan@xxxxxxxxx<mailto:Charmant.Tan@xxxxxxxxx>> |
706.761.3311<tel:706.761.3311>
www.CharmantTan.com<http://www.CharmantTan.com>
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