Bill — I second what you have said. It is time to look for other vendors even
if it means having to pay more for a reliable service. In the three months
since I moved into the complex, it seems that half the time the gate has to be
left open (major security issue) or is not opening for residents to enter (and
worse still damaging their cars when they do). Kavita
On Mar 4, 2018, at 9:42 PM, William Hauser <wm.hauser@xxxxxxxxx> wrote:
Hello,
As we are not a small complex (that operates 24 hours a day), I would hope
plans are in the works to find vendors that provide 24 hour service. The gate
has been an on-going issue in the 6 years I've been here, and it seems
everything stops at 5pm when it comes to service. No homeowner would accept
this in her/his individual unit, and shouldn't have to in the community
at-large.
Bill H.
On Mar 2, 2018, at 4:37 PM, Highland Unit Owners wrote:
Hi All,
Unfortunately the gate will have to remain open this weekend. The Board
noticed the issue this morning. A new vendor came out to assess the
situation and it turns out the wiring is going bad. The vendor will be back
out early next week. We were not charged for the thousands of times the
other vendor came out. As soon as the Board has an update next week we will
let everyone know.
In the event there is ever an issue the Board or CMA needs to address please
email highland-board @freelists.org <//freelists.org/>. The afterhours
CMA contact is number is 1.800.522.6314.
Thanks,
Highland Board