[HIFIS3 LIST] Hifis ACER #: 01882 Program Boundaries >>> Created
- From: <henry.dagher@xxxxxxxxxxxxxxxxx>
- To: <henry.dagher@xxxxxxxxxxxxxxxxx>, <Constantin.Antohe@xxxxxxxxxxxxx>, <hifis-sisa@xxxxxxxxxxxxxxxxx>, <henryd@xxxxxxxxxxxxxxxxx>, <hifis3@xxxxxxxxxxxxx>
- Date: Fri, 7 Aug 2009 15:26:07 -0400
Category: Bug / Operations / Programs
Originator: Antohe, Constantin
Priority: High
Issue:
One of our shelters has 2 adjacent programs per stay. First program is for
maximum 30 days starting from admission date and the second programs is for the
remaining days until discharge date.
Now the users are assigning the first program at admission date and the second
program after 30 days, and they are complaining that it's hard to manage.
We tried to add both programs at admission date, but the software does not
close properly the programs, and the Client billing (list) report shows
negative value in the Days Charged.
01882 Program boundaries.doc
Solution:
< le texte Français suit - French text below >
Thank you for your feedback on the HIFIS software. We have added your
issue/request to our list of Application Change or Enhancement Requests
(ACERS). We are addressing your issue/request in sequence. Please note the ACER
number for future reference. Everytime your ACER is modified, you will be
automatically notified.
We ask for your patience in addressing your ACER as we move through this
transition and tackle a considerable number of issues and requests with
limited resources. We are currently working on recruiting and training
additional staff to address the backlog.
The HIFIS Team appreciates your patience in this matter.
Merci pour votre contribution au sujet du logiciel du SISA. Nous avons ajouté
votre problème/demande à notre liste d'ACERs (Changements à l'application ou
demandes d'amélioration). Nous allons traiter votre problème/demande en
séquence. Veuillez s'il vous plaît noter le numéro de votre ACER pour toute
référence. Quand votre ACER sera modifié, vous serez avisé automatiquement.
Nous vous demandons d'être patients en ce qui concerne votre ACER pendant que
nous traversons cette période de transition et que nous faisons face à un
nombre considérable de problèmes et demandes avec nos ressources limitées. Nous
sommes présentement en train de recruter et former du personnel additionnel
pour s'adresser à l'accumulation des demandes.
L'équipe du SISA apprécie énormément votre patience.
Status: Created
Assigned to:
Other related posts:
- » [HIFIS3 LIST] Hifis ACER #: 01882 Program Boundaries >>> Created - henry.dagher
