Category: Change Request / Admin / Shelters Originator: Mitchell, Al Priority: Medium Issue We tripped over the problem when we began adding to our shelter-conversion only program/sites in HIFIS 3. Working from the base identity number in HIFIS, we can add one letter code onto it to identify a component program. Problem is, with several shelters (maybe one more by Christmas?) a dozen or so (with more to come) housing programs, and 4 with more hoped for Outreach programs, and a not-to-be forgotten Drop-in we are pushing the limits of the one added alphabet character. If its possible to go to TWO alpha characters on the program identity codes, then we have both the listing room we need, and we also get to do what managers all love to do - organize these codes, at least where we aren't already structured by the conversion, into somethign where all the outreach could have say an `O' code, eg, xxxxxOA for Alexander St./DTS, xxxxxOL for Livingroom etc (and we can avoid the optics of the `OD' team) Would an additional program code letter be a near-term possibility? Solution: < le texte Français suit - French text below > Thank you for your feedback on the HIFIS software. We have added your issue/request to our list of Application Change or Enhancement Requests (ACERS). We are addressing your issue/request in sequence. Please note the ACER number for future reference. Everytime your ACER is modified, you will be automatically notified. We ask for your patience in addressing your ACER as we move through this transition and tackle a considerable number of issues and requests with limited resources. We are currently working on recruiting and training additional staff to address the backlog. The HIFIS Team appreciates your patience in this matter. Merci pour votre contribution au sujet du logiciel du SISA. Nous avons ajouté votre problème/demande à notre liste d'ACERs (Changements à l'application ou demandes d'amélioration). Nous allons traiter votre problème/demande en séquence. Veuillez s'il vous plaît noter le numéro de votre ACER pour toute référence. Quand votre ACER sera modifié, vous serez avisé automatiquement. Nous vous demandons d'être patients en ce qui concerne votre ACER pendant que nous traversons cette période de transition et que nous faisons face à un nombre considérable de problèmes et demandes avec nos ressources limitées. Nous sommes présentement en train de recruter et former du personnel additionnel pour s'adresser à l'accumulation des demandes. L'équipe du SISA apprécie énormément votre patience. Status: Created Assigned to: Dagher, Henry