[HIFIS3 LIST] Re: Hifis ACER #: 01660 Move Georeg To Housing >>> Approved
- From: <henry.dagher@xxxxxxxxxxxxxxxxx>
- To: <pangela@xxxxxxxxxxxxxxxxxxxxx>
- Date: Mon, 2 Mar 2009 13:19:06 -0500
Hi Angela,
Relationships are attached to clients but family role is attached to BOTH
client AND stay.
So the STAY portion becomes a historical snapshot of what the role was for THAT
stay whereas the client portion is always the CURRENT role.
Does this statisfy your requiremnts?
Henry
-----Original Message-----
From: pangela@xxxxxxxxxxxxxxxxxxxxx
[mailto:pangela@xxxxxxxxxxxxxxxxxxxxx]
Sent: 2009-02-27 3:56 PM
To: Dagher, Henry C [NC]
Cc: henryd@xxxxxxxxxxxxxxxxx; Dagher, Henry C [NC];
hifis-sisa@xxxxxxxxxxxxxxxxx; hifis3@xxxxxxxxxxxxx; hifis@xxxxxxxxxxxxxxxxxxxxx
Subject: Re: Hifis ACER #: 01660 Move Georeg To Housing >>> Approved
Hi Henry,
Just wondering if the ACER below is similar to the discussion taking
place around relationship status in another ACER that Glenn brought to my
attention a few weeks ago.
My understanding is that you can only have one relationship status
assigned to each resident at a time because this info is attached to the client
record not the stay. This creates an issue with our billing and the Ontario
Municipal Benchmarking Initative (OMBI), both of which ask for historical data
related to relationship status. If a person enters the shelter and is assigned
as a head of household and then returns to the shelter at a later date as a
single, and HIFIS is updated to reflect the new status, it is my understanding
that the previous stay would also be recorded as a single stay automatically.
Is there some interest in moving relationship status to a stay detail
just like housing?
Angela
*********************************************
Angela Pye
Social Planning Associate, Social Services
99 Regina St. S.,
Waterloo, N2J 4G6
phone (519) 575-4757 X 5510
fax (519) 883-2234
email: pangela@xxxxxxxxxxxxxxxxxxxxx
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<henry.dagher@xxxxxxxxxxxxxxxxx>
27/02/2009 03:06 PM
To
<henry.dagher@xxxxxxxxxxxxxxxxx>, <pangela@xxxxxxxxxxxxxxxxxxxxx>,
<hifis-sisa@xxxxxxxxxxxxxxxxx>, <henryd@xxxxxxxxxxxxxxxxx>,
<hifis3@xxxxxxxxxxxxx>
cc
Subject
Hifis ACER #: 01660 Move Georeg To Housing >>> Approved
Category: Change Request / Operations / Clients
Originator: Pye, Angela
Priority: Medium
Issue:
If georeg is moved to Housing tab, we can have historical values.
Solution:
< le texte Français suit - French text below >
Thank you for your feedback on the HIFIS software. We have added your
issue/request to our list of Application Change or Enhancement Requests
(ACERS). We are addressing your issue/request in sequence. Please note the ACER
number for future reference. Everytime your ACER is modified, you will be
automatically notified.
We ask for your patience in addressing your ACER as we move through
this transition and tackle a considerable number of issues and requests with
limited resources. We are currently working on recruiting and training
additional staff to address the backlog.
The HIFIS Team appreciates your patience in this matter.
Merci pour votre contribution au sujet du logiciel du SISA. Nous avons
ajouté votre problème/demande à notre liste d'ACERs (Changements à
l'application ou demandes d'amélioration). Nous allons traiter votre
problème/demande en séquence. Veuillez s'il vous plaît noter le numéro de votre
ACER pour toute référence. Quand votre ACER sera modifié, vous serez avisé
automatiquement.
Nous vous demandons d'être patients en ce qui concerne votre ACER
pendant que nous traversons cette période de transition et que nous faisons
face à un nombre considérable de problèmes et demandes avec nos ressources
limitées. Nous sommes présentement en train de recruter et former du personnel
additionnel pour s'adresser à l'accumulation des demandes.
L'équipe du SISA apprécie énormément votre patience.
Status: Approved
Assigned to: Dagher, Henry
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