[HIFIS3 LIST] Hifis ACER #: 01346 Client Billing With Different Layout >>> Created
- From: <henry.dagher@xxxxxxxxxxxxxxxxx>
- To: <henry.dagher@xxxxxxxxxxxxxxxxx>, <hifis@xxxxxxxxxxxxxxxxxxxxx>, <hifis-sisa@xxxxxxxxxxxxxxxxx>, <hifis3@xxxxxxxxxxxxx>
- Date: Fri, 3 Oct 2008 12:14:30 -0400
Category: Report: New / Reports
Originator: Weber, Glenn
Priority: Low
Issue
The region does not seem to like the billing report. We(being the Region IT
and I) have looked at exporting the information from the billing report via the
csv function and then the Region will import that into their favorite data base
report writing tool and create a billing that the EIS staff will like.
So this brings up 1 or 2 items. Can the export to csv have a common dialogue
box come up to give the opportunity to name the csv and save to somewhere other
than the default HifExtract.csv to C:\Temp.
What the EIS staff wants is one report that shows one client per line with
their different stays and different programs assigned to them. Currently a
client could end up on different reports if assigned more than I program during
the month, and if they book in and out numerous times during the month there
would be a line for each stay split between the different programs on the
report.
Note: This is not a request to change the billing to meet the Region's need. We
have told them they will be getting the current report starting in January and
if they want to make changes they will need to produce them with their
resources.
One problem we do have with the billing report is how it handles families. Can
we somehow show that a client belongs to the family head? If a child with a
different surname is assigned a program it is not always apparent who this
child belongs to as the staff deal with the family head surname. Could this
somehow get into the billing report? We were hoping this would allow us to
group the family using the csv export. Is there a field (family ID) that would
be produced to show the family link?
Solution:
< le texte Français suit - French text below >
Thank you for your feedback on the HIFIS software. We have added your
issue/request to our list of Application Change or Enhancement Requests
(ACERS). We are addressing your issue/request in sequence. Please note the ACER
number for future reference. Everytime your ACER is modified, you will be
automatically notified.
We ask for your patience in addressing your ACER as we move through this
transition and tackle a considerable number of issues and requests with
limited resources. We are currently working on recruiting and training
additional staff to address the backlog.
The HIFIS Team appreciates your patience in this matter.
Merci pour votre contribution au sujet du logiciel du SISA. Nous avons ajouté
votre problème/demande à notre liste d'ACERs (Changements à l'application ou
demandes d'amélioration). Nous allons traiter votre problème/demande en
séquence. Veuillez s'il vous plaît noter le numéro de votre ACER pour toute
référence. Quand votre ACER sera modifié, vous serez avisé automatiquement.
Nous vous demandons d'être patients en ce qui concerne votre ACER pendant que
nous traversons cette période de transition et que nous faisons face à un
nombre considérable de problèmes et demandes avec nos ressources limitées. Nous
sommes présentement en train de recruter et former du personnel additionnel
pour s'adresser à l'accumulation des demandes.
L'équipe de SISA apprécie énormément votre patience.
Status: Created
Assigned to: Abbott, Jason
Other related posts:
- » [HIFIS3 LIST] Hifis ACER #: 01346 Client Billing With Different Layout >>> Created
