<http://links.govdelivery.com:80/track?type=click&enid=ZWFzPTEmbWFpbGluZ2lkPTIwM TQwNzIyLjM0MzE2NzgxJm1lc3NhZ2VpZD1NREItUFJELUJVTC0yMDE0MDcyMi4zNDMxNjc4MSZkYXRhY mFzZWlkPTEwMDEmc2VyaWFsPTE2ODcwNDkxJmVtYWlsaWQ9bWlsdG9uLmJlbGwxMjZAZ21haWwuY29tJ nVzZXJpZD1taWx0b24uYmVsbDEyNkBnbWFpbC5jb20mZmw9JmV4dHJhPU11bHRpdmFyaWF0ZUlkPSYmJ g==&&&100&&&http://www.defense.gov/news/newsarticle.aspx?id=122726&source=GovDel ivery> TRICARE Nurse Advice Line Offers Health Care Guidance 07/22/2014 09:22 AM CDT From a Walter Reed National Military Medical Center News Release BETHESDA, Md., July 22, 2014 - TRICARE beneficiaries in the continental United States, Alaska and Hawaii can now access the Nurse Advice Line to receive health care guidance and advice. The service, launched in April, offers professional help by phone at a moment's notice, officials said. "Our mission at Walter Reed National Military Medical Center is to provide patient-friendly access to high quality health care for all we are privileged to serve -- service members and their families [and] our retirees and their families," said Army Brig. Gen. (Dr.) Jeffrey B. Clark, the medical center's director. "The Nurse Advice Line provides patient-friendly access to high-quality medical information, guidance for self-care, and appointments, if necessary, for those we are privileged to serve. This is a benefit for our patients and for our mission success." The Nurse Advice Line is manned by a team of registered nurses -- available 24 hours a day, seven days a week -- prepared to answer questions about a variety of acute health care concerns. A nurse will help beneficiaries decide whether self-care or seeing a health care provider is the better option, officials explained. Beneficiaries are routed to the appropriate nurse, who will follow up when necessary or requested. Same-day appointments with a primary care manager are available for TRICARE Prime beneficiaries who are enrolled at military treatment facilities. If a same-day appointment is not available, officials said, the Nurse Help Line will redirect the beneficiary to the closest urgent care center without any point-of-service co-pays. The Nurse Advice Line is available to TRICARE beneficiaries using TRICARE Prime, TRICARE Prime Remote, TRICARE Prime Remote for Active Duty Family Members, TRICARE Standard and TRICARE Extra, TRICARE Reserve Select, TRICARE Retired Reserve, TRICARE Young Adult and TRICARE For Life. To contact the Nurse Advice Line, call 1-800-TRICARE (1-800-874-2273) and select Option 1 for help with urgent care questions and needs. Related Sites: <http://links.govdelivery.com:80/track?type=click&enid=ZWFzPTEmbWFpbGluZ2lkPTIwM TQwNzIyLjM0MzE2NzgxJm1lc3NhZ2VpZD1NREItUFJELUJVTC0yMDE0MDcyMi4zNDMxNjc4MSZkYXRhY mFzZWlkPTEwMDEmc2VyaWFsPTE2ODcwNDkxJmVtYWlsaWQ9bWlsdG9uLmJlbGwxMjZAZ21haWwuY29tJ nVzZXJpZD1taWx0b24uYmVsbDEyNkBnbWFpbC5jb20mZmw9JmV4dHJhPU11bHRpdmFyaWF0ZUlkPSYmJ g==&&&101&&&http://www.wrnmmc.capmed.mil/SitePages/home.aspx?source=GovDelivery> Walter Reed National Military Medical Center <http://links.govdelivery.com:80/track?type=click&enid=ZWFzPTEmbWFpbGluZ2lkPTIwM TQwNzIyLjM0MzE2NzgxJm1lc3NhZ2VpZD1NREItUFJELUJVTC0yMDE0MDcyMi4zNDMxNjc4MSZkYXRhY mFzZWlkPTEwMDEmc2VyaWFsPTE2ODcwNDkxJmVtYWlsaWQ9bWlsdG9uLmJlbGwxMjZAZ21haWwuY29tJ nVzZXJpZD1taWx0b24uYmVsbDEyNkBnbWFpbC5jb20mZmw9JmV4dHJhPU11bHRpdmFyaWF0ZUlkPSYmJ g==&&&102&&&http://www.tricare.mil/?source=GovDelivery> TRICARE SOURCE: American Forces Press Service News Release at http://www.defense.gov/news/newsarticle.aspx?id=122726 <http://www.defense.gov/news/newsarticle.aspx?id=122726&source=GovDelivery> &source=GovDelivery Webinar: Understanding the TRICARE Claims and Appeals Process 7/21/2014 TRICARE and Military OneSource are co-hosting a webinar to educate TRICARE beneficiaries about the TRICARE claims and appeals process. The webinar will take place on Thursday, July 31, 2014 at 1:00PM EST. To sign up, go to <https://www2.gotomeeting.com/register/811213674> https://www2.gotomeeting.com/register/811213674. Registration is on a first-come, first-served basis and is limited due to system capacity. Participants must avoid sharing personal health information when asking a question. Providers and TRICARE beneficiaries file claims for TRICARE to pay for covered services or supplies provided by civilian providers. Appeals occur when a provider or beneficiary requests reconsideration of coverage, authorization or claims decision. The presenter for this webinar is Ms. Francine Forestell. Ms. Forestell works for the Defense Health Agency in its Communications Division. Her primary responsibility is customer service support, assisting beneficiary and others in understanding the TRICARE benefit. She has 12 year of experience in this role and served 23 years as an Army Nurse Corps Officer. This webinar discusses the TRICARE claims and appeals process. You may submit your questions to our presenter before the webinar by sending an email to MOSWebinars@xxxxxxxxxxxxxxxxxxxxx <mailto:MOSWebinars@xxxxxxxxxxxxxxxxxxxxx> To get more information about TRICARE claims or appeals, visit <http://www.tricare.mil/claims> http://www.tricare.mil/claims. SOURCE: TRICARE News Release at http://www.tricare.mil/ClaimsAppealsWebinar072114 NOTICE: Links to archived copies of this and other mailing list messages, subscribe\unsubscribe instructions and other useful information for active duty, retirees and veterans, and their families, are available on the LINKS FOR MIL\RET\VETS website at www.hostmtb.org <http://www.hostmtb.org> This message was sent to the HEALTH.MIL and TFL mailing lists. If you prefer not to receive future HEALTH.MIL or TFL mailing list messages, please go to www.hostmtb.org <http://www.hostmtb.org> to unsubscribe automatically or contact Mailing List Mgr <mailto:milton.bell126@xxxxxxxxx?subject=Mailing%20List%20Unsubscribe> .