[handiham-world] Courage Kenny Rehabilitation Institute Handiham World Weekly E-Letter for the week of Wednesday, 11 June 2014

  • From: "Tice, Patrick W" <Patrick.Tice@xxxxxxxxxx>
  • To: "handiham-world@xxxxxxxxxxxxx" <handiham-world@xxxxxxxxxxxxx>
  • Date: Wed, 11 Jun 2014 23:50:35 +0000

[Logo for Courage Kenny Rehabilitation Institute, part of Allina Health]
Courage Kenny Rehabilitation Institute Handiham World Weekly E-Letter for the 
week of Wednesday, 11 June 2014
This is a free weekly news & information update from Courage Kenny Handiham 
System<http://handiham.org/>. Our contact information is at the end.
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Welcome to Handiham World.
Picking a DAISY
[NLS Player and cartridge with mailer]
Photo:  The NLS DAISY player and cartridge with mailer.
No, we are not picking flowers.  DAISY refers to "Digital Accessible 
Information SYstem", the worldwide standard for accessible talking books.
The current National Library Service (NLS) player has reached about as close to 
100% penetration in the United States as it's going to, and the few remaining 
4-track cassette tape players are no longer actively supported.  I have to 
admit that I don't miss a lot of stuff about the old tape system:  The tangled 
or broken tapes, the shoebox full of cassettes for really long books, the way 
the tapes would get out of order and mess up your reading, the hassle with the 
high-speed duplicating machines that took lots of TLC to keep them running, and 
of course the way it was darned near impossible to find your place in a long 
tape book if you wanted to go back and check out a specific reference.
DAISY takes care of that stuff nicely.  With no moving parts in a DAISY digital 
cartridge, there is no tape to stretch, break, or wrap itself around a capstan. 
A single cartridge can hold many books, so you can safely throw those old 
shoeboxes in the recycling bin. And of course it's easy to locate specific 
parts of a book using the NLS player's talking navigation system.
So what's not to like?
Well, the truth of the matter is that every technology comes with its problems. 
 The well-understood analog cassette tape system had lots of mechanical failure 
points, both in recording and playback. If a tape broke, it was pretty obvious. 
 The same was true if a tape ran short and some of the material was missed.  
Diagnosis of problems was straightforward.
But DAISY is different. It's much more complex, depending on firmware - 
computer code - to control the NLS player functions.  The cartridges contain 
digitally-produced books.  How many thousands and thousands of lines of 
computer code must execute perfectly to make the sound come out of the speaker? 
 Plenty, that's how many!    And the thing with DAISY digital talking book 
audio is that for all its complexity, it is highly reliable - but like other 
digital media, it generally either works perfectly or it does not work at all.  
There is not a lot of in-between with digital!
When we decided to finally take the plunge into DAISY with all of our Handiham 
audio, it was only the beginning of a long process.  Even though we've had 
several years of DAISY production experience, there are still audio files that 
remain unconverted to the new format.  Partly it is a matter of time and 
whether or not the files are readily available to our members in another 
format.  MP3 audio, for example, is perfectly fine in most circumstances.  
DAISY players can play it, and there may not even be any real advantage in 
doing a conversion.  On the other hand, I've learned a lot about audio 
production over the years and by placing myself into the role of a consumer of 
audio rather than only a producer, I've gotten some insight as to what could be 
done better.  There are two ways I've done this kind of learning:
1.   Listening to what our members tell me, and...
2.   Using our own website long after I've posted the audio, only to find out 
that the way I arranged it or described what it's about is confusing!
The first method is essential since I don't have an NLS player myself and have 
to learn from actual users about their experience with our Handiham DAISY 
books.  The second is both amusing and a bit humbling since it reveals that at 
some point in the past I laid something out on the website that was complicated 
and confusing or just plain wrong.  In any case, corrections must be made.
Often I find out about problems from users.  That has been the case lately when 
a number of NLS cartridge users have reported missing books or cartridge 
errors.  Now, this is where the digital system has its weak point: brittleness 
due to its complexity.  A problem shows up, and not everyone reports the same 
result, but I know something must be up.  Where to look? Software?  Hardware? 
User error?  Production error?
With a cassette tape that failed, it was usually obvious what had happened.  
Pretty much anyone could tell when the tape tangled up or broke.  This is not 
the case with digital.  It could be any of many things, and because it's 
complex, the cause is usually not obvious.
[Pat with NLS cartridge]
Photo:  Yes, I'm smiling while looking at this NLS cartridge.  Nothing in the 
way it looks can tell me a thing about what's wrong inside, though.
The detective work begins.
Okay, so here is what I knew:
1.   Some users reported "cartridge errors".
2.   Some users could read all books up to a certain book, but then couldn't 
read further.
3.   Most times there were no reports of problems at all.
4.   The June 2014 DAISY digest produced more error reports than others.  One 
user reported that QST was "blank".
The possibilities I had to consider were defective hardware, user error, or 
production problems.  I know that the NLS players can sometimes return 
cartridge errors for a variety of reasons, including user errors or 
incompatible USB memory.  I found these things out by researching on the web.  
User error seemed unlikely when it was happening to multiple users, since after 
all the players are designed to be easy to use in the first place and most of 
our Handiham members are smarter than the average user about technology.  
Incompatibility didn't seem likely because we are talking about NLS cartridges 
here, not just any old USB sticks.  It would be inconceivable that a vendor of 
NLS cartridges would choose incompatible USB memory to use in the NLS cartridge 
format.  Of course hardware can fail and become incompatible, but since 
solid-state memory has no moving parts, it is generally quite reliable and the 
odds of multiple failures in the same month seem vanishingly tiny.
That left production problems, and I'd been suspicious about this as a possible 
cause for several months when unexplained errors cropped up.  But what could be 
the cause?  Was it my production tool, Obi?  Was it the DAISY format I chose?  
What else could it possibly be?  I had tested all of the books in AMIS, the 
open-source DAISY reader for Windows, and everything worked fine.  It was a 
real "head-scratcher"!
A break came when I decided to try producing DAISY 2.02 format books instead of 
DAISY 3.0 using Obi.  My thinking was that maybe the 3.0 format was not 
compatible with the firmware version of some of the NLS players.  (See how 
complicated this gets?)  But when the June digest went out, the error messages 
still appeared. It wasn't the DAISY version, so I had to continue looking.  
When one of the users reported that QST was "blank", I decided to examine the 
DAISY files for that book.  Another member had told me his cartridge didn't 
work and he'd returned it promptly, so I took a look at the files on it.  The 
file structure looked good and the cartridge was totally readable in Windows 
Explorer.  AMIS played the files without a hitch.  Even the QST digest files 
played fine, but then I got a hunch:
What about the file names?
Somewhere in my research I'd recalled reading about filename compatibility.  I 
had not, in spite of many searches, been able to locate a specific file naming 
standard, though.  But one thing for sure about the directories containing the 
defective books was that they all seemed to have at least one really long file 
name.  Perhaps the problem lay in the long file names, which somehow could not 
be handled by the NLS player but which might be handled by other hardware or 
software. Or maybe there were "illegal" characters in the filenames that halted 
playback.  I was reading on the Daisypedia 
 and found an article about using the DAISY Pipeline.  A function available in 
the Pipeline is "Fileset Renamer", which turned out to be a feature that could 
rename the files in a DAISY book to assure that there were no illegal 
characters and - get this - limit the filename to 60 characters!
Bingo.  That might just be the problem.  It is difficult to estimate filename 
lengths by eyeballing them in a Windows directory, so I got my reading glasses 
and a scrap of paper with a straight edge so that I could count off the 
filename characters in the longest file character by character.  Sure enough, I 
got to 60 and there were still 20 plus to go.
So some of the filenames were too long. My next step is to shorten them up and 
resend the cartridge to a couple of users for confirmation that the files are 
readable.  If the filenames did indeed cause the problem, we will know better 
next time and produce a more reliable DAISY digest.
What's the takeaway from this?
For me, it really brings home the downside of complex systems.  They may be 
necessary to do what we demand of our technology today, but when things go awry 
finding the problem can be one of those "needle in the haystack" deals.  A big 
thank you to WA0CAF for helping me diagnose the problem!
For Handiham World, I'm...
Patrick Tice, WA0TDA
Courage Kenny Handiham Coordinator
July QST is out:
The July 2014 QST, the ARRL Centennial Issue, has been published on line for 
ARRL members. Information on QST and ARRL membership is at:
ARRL:  FCC Okays Changes to Amateur Radio Exam Credit, Test Administration, 
Emission Type Rules
In a wide-ranging Report and Order (R&O) released June 9 that takes various 
proceedings into consideration, the FCC has revised the Amateur Service Part 97 
rules to grant credit for written examination elements 3 (General) and 4 
(Amateur Extra) to holders of "expired licenses that required passage of those 
elements." The FCC will require former licensees - those falling outside the 
2-year grace period - to pass Element 2 (Technician) in order to be relicensed, 
however. The Commission declined to give examination credit to the holder of an 
expired Certificate of Successful Completion of Examination (CSCE) or to extend 
its validity to the holder's lifetime.   The Report and Order may be found on 
the web in PDF format at,
NASA Science News for June 10, 2014 - NASA and NOAA agree: Solar Max has 
arrived, but this "mini Max" is not like any other solar maximum of the Space 


2014 Radio Camp (Saturday, August 16 through Saturday August 23, 2014)
The Equipment Program will be at Radio Camp.  Campers will be able to take home 
equipment, provided that the Equipment Program has it available.  Campers 
should let us know what they need to get on the air. Categories of equipment 
that can be made available for you to take home from camp are:
Morse Code training compact discs
VHF/UHF radios
HF radios
Accessories like speakers and tuners
Morse code accessories
Other accessories - Please let me know what you need.
A dip in the pool
It's time for a dip in the Extra Class pool.  E6A17 asks, "What are the names 
of the three terminals of a field-effect transistor?"
Possible answers are:
A. Gate 1, gate 2, drain
B. Emitter, base, collector
C. Emitter, base 1, base 2
D. Gate, drain, source
This is one of those questions that offers a bit of a teaching moment.  The 
traditional bipolar transistor's three terminals are emitter, base, collector. 
When the base-emitter junction is forward-biased, collector current will be 
larger than current through the base, and you can make the larger collector 
current flow in proportion to the smaller current flow on the base. signal in = 
big signal out!  The FET, or field-effect transistor, is a bit different.  Its 
terminals are called gate, drain, and source - so answer D is the correct one.  
Instead of being controlled by current, a "field effect" of voltage controls 
the device.  Charge carriers enter through the source and leave through the 
drain.  In between, they are controlled by a resistance that depends on the 
charge of the gate.  Thus, you can put a signal (voltage) on the gate and have 
it control the flow of electrons through the device.  A FET has a high input 
impedance compared to a traditional bipolar transistor.
Traveling by air? How does cabin air pressure in flight compare to being at 
different ground elevations?
Recently I spoke with another ham radio operator who occasionally used 
supplemental oxygen because of a health condition.  We were both wondering what 
the equivalent cabin pressure in a jetliner might be when flying at altitude 
since this could make less oxygen available in the reduced pressure of the 
cabin during a long flight.  I found the World Health Organization website 
resource that answers this very question.  It is at:
Of course you should always check with your doctor for advice if you do plan to 
travel and use oxygen.
Practical Radio
[pliers and wire]
Morse code?  Maybe it's time.
"UR RST 579 IN TX".  That's what I copied right off the bat after tuning from 
the nearly-dead phone portion of the 20 meter band down to the relatively 
active CW portion.  That particular QSO was happening on 14.030 MHz. It reminds 
me that the code, although no longer a requirement for licensing, is still an 
active mode, and a good one that can net you a lot of contacts.  Although it 
use to be said that code would get through when no other mode could, that is no 
longer the case as robust digital modes have come into use.  Still, code does 
indeed best SSB easily when the bands are crowded or conditions are marginal.  
CW - continuous wave - is also used as a term that is almost interchangeable 
with Morse code.  CW requires nothing more than a code key plugged into your 
transceiver, unlike digital modes that require computers and keyboards.  There 
is nothing quite like a tiny, complete, battery-operated station with a 
built-in CW keyer and a code key to provide you with HF capability that is so 
portable that you can put everything into a backpack!
It's a well-known fact that working DX - distant stations typically outside 
your country's borders - is often easier using CW than SSB.  If you want to be 
a competitive DXer, a knowledge of Morse code is a must.
Even if you don't plan to be that competitive, wouldn't it be nice to know what 
those Morse code announcements on local repeater systems are saying?  And 
wouldn't it be fun to learn the code and participate in a slow-speed net once 
in a while?
Sure, it would!  And you can do it.
Recently we were contacted by the FISTS Morse Code club<http://fistsna.org/> 
with a proposal.  As a way to help boost Morse code participation among 
Handiham members, a FISTS membership would be made available to Handiham 
members as long as they kept their Handiham membership current.  In addition, 
FISTS provided us with a compact disc Morse code course by K7QO, which we are 
pleased to be able to offer to our radio campers this summer.  We think this is 
a really good deal, and a great way to promote a healthy learning activity 
among our members.  If you are a Handiham member and are interested, please 
contact Nancy in our office and get on the list.  We are working on a process 
to share membership status.  Only Handiham  members who request to participate 
will be considered for a FISTS membership. To protect your privacy, you must 
have a written release on file with us.
This is practical radio - Let's learn some code this summer!
Handiham Nets are on the air daily.
Summertime is a busy season for everyone, and that means our net control 
volunteers as well.  If we cannot fill a net control position this summer, 
please feel free to just start a roundtable conversation.  Just this week I 
heard from a prospective new member who heard the Sunday roundtable!  She said 
that getting in to the weekday net was not practical because of work.   I think 
that is true of a lot of us who may be working weekdays and might find the 
evening and weekend sessions to be easier to join.
Listen for the Handiham Wednesday evening net tonight and try to answer the 
N6NFF trivia question during the first half hour.  Check in later just to get 
in the log and say hello.  The trivia question answer is revealed shortly after 
the first half hour.  If you are up to a challenge, see if you can correctly 
answer this week's question.
We are scheduled to be on the air daily at 11:00 USA Central Time, plus 
Wednesday & Thursday evenings at 19:00 USA Central Time.  A big THANK YOU to 
all of our net control stations!
We maintain our nets at 11:00 hours daily relative to Minnesota time.  Since 
the nets remain true to Minnesota time, the difference between Minnesota 
Daylight Saving time and GMT is -5 hours and the net is on the air at 16:00 
hours GMT.
The two evening sessions are at 00:00 GMT Thursday and Friday.  Here in 
Minnesota that translates to 7:00 PM Wednesday and Thursday.
The official and most current net news may be found at:
This week @ HQ
[Cartoon robot with pencil]
Reading online? You'll find the weekly e-letter online to be mobile-friendly if 
you use the following link:
Email has changed.
Our new addresses are:

  *   Nancy.Meydell@xxxxxxxxxx<mailto:Nancy.Meydell@xxxxxxxxxx>
  *   Patrick.Tice@xxxxxxxxxx<mailto:Patrick.Tice@xxxxxxxxxx>

Toll-Free number is working:
A brief outage of our toll-free number has been fixed.  The number goes to 
Nancy's extension.  We do ask that you call 612-775-2291 instead of the 
toll-free, which is 866-426-3442, if you possibly can, since we do have to pay 
charges on the toll-free calls.
Digests & Lectures
A reminder:  You may hear the old contact information, including email 
addresses and phone numbers, in previously recorded audio lectures or digests.  
Please disregard old contact information and use our new email addresses and 
phone numbers.  Similarly, old audio podcasts and HTML e-letters will have 
outdated information.  Disregard it and use the latest email addresses and 
phone numbers.
June 2014 production news: The June NLS cartridges are in the mail. I've heard 
from several NLS cartridge users that our June digest had a "cartridge error".  
We are now confident of the cause, a file naming problem. The QST DAISY book 
had the problem and may either not play at all or lock the player so you have 
to remove the cartridge.  For those who could not play the June issue, you can 
either get QST from the Library of Congress version or wait until we send out 
the July digest, which will have a new working copy of the June QST digest.
The June 2014 QST Digest in DAISY for our blind members has been re-done.  It 
is available in the members section as a downloadable DAISY zip file, created 
this morning with compliant file names. If you have downloaded the file before, 
delete it and redownload the new file, which should work just fine.  We 
apologize for the inconvenience.
Jim, KJ3P, has completed the May 2014 CQ digest this week for our blind 
members.  This is the issue that has gone out with the June NLS cartridge.  
Meanwhile, QCWA Digest for June 2014 is also now available.
The new Technician 2014 - 2018 Question Pool with only correct answers has been 
read by Jim Perry, KJ3P.  Remember that this new pool is only for testing on or 
after July 1, 2014.
I have started a recording project for Operating Skills, based on the ARRL 
book, "Internet Linking for Radio Amateurs" by K1RFD. The goal is to make more 
information on VoIP available to our blind members.  There has been no time to 
read for several weeks due to Dayton, Memorial Day, and the telephone.  I hope 
to do more soon.
Jim Perry, KJ3P, Bob Zeida, N1BLF, and Ken Padgitt, W9MJY do the volunteer 
digest recording.  Thanks, guys!
Secure, blind-friendly Handiham website login:

  *   We ask that you please log in securely if you are using any kind of a 
public network or unsecured wireless.
  *   To the best of our knowledge, the Handiham website was not compromised by 
the Heartbleed bug.
  *   Test your own or other websites for Heartbleed at this 
  *   I also use a Chrome extension called Chromebleed to detect visited sites 
that may be 

Remote Base News
I would like to hear from blind Ham Radio Deluxe users!  If you are blind or 
have another disability such as a motor impairment  and use HRD, I'd like to 
hear how it is working for you.  We may consider HRD as a replacement for the 
W4MQ software, so internet remote trials will eventually be scheduled if we 
find interested testers. If you know how to use HRD and want to be a tester, 
please drop me a line at 
You can download the latest free version of Ham Radio Deluxe 5.2 on the IW5EDI 
Thanks to Ken, KB3LLA, for reminding me to post the link.  By the way, Ken also 
reports that so far as his initial tests go the menu system in HRD version 5 is 
[W0EQO station in the server room at Courage North.]
Handiham Remote Base internet station W0ZSW is on line for your use 24/7.   
W0EQO has an internet firewall issue and can only be operated by administrators 
at this time.  We apologize for the inconvenience.

  *   If you use Skype for audio, please connect and disconnect the Skype call 
to the remote base manually.  The automatic calling and hang up is no longer 
supported in Skype.
  *   200 watt operation is restored on 160, 80, and 40 meters for Extra and 
Advanced Class users on W0ZSW.

·         Outages: Outages are reported on 
Digital Cartridges now Stocked at Handiham HQ:
Nancy now has the NLS 4GB digital cartridges and mailers available at our cost. 
 She says:
We now have a supply of digital Talking Book cartridges and mailers available 
for purchase for our Handiham members.  The total cost for a set is $15.50.  We 
will download any digital study materials from the Members Only section of our 
website onto your cartridge at no additional cost.  Minnesota residents please 
add $1.13 MN Sales Tax.
[Pat holding up NLS digital cartridge and mailer]
Want to log in instead?  Let's go:
Secure, blind-friendly Handiham website login:
Stay in touch
[Cartoon robot with cordless phone]

Be sure to send Nancy your changes of address, phone number changes, or email 
address changes so that we can continue to stay in touch with you. You may 
either email Nancy at Nancy.Meydell@xxxxxxxxxx<mailto:Nancy.Meydell@xxxxxxxxxx> 
or call her at 612-775-2291. If you need to use the toll-free number, call 

Nancy Meydell, Handiham Secretary: 612-775-2291 (General information about the 
Handiham program, membership renewals)

Patrick Tice, WA0TDA: 612-775-2290 (Program Coordinator, technical questions, 
remote base requests, questions about licensing)
Mornings Monday through Thursday are the best time to contact us.
The Courage Kenny Handiham Program depends on the support of people like you, 
who want to share the fun and friendship of ham radio with others. Please help 
us provide services to people with disabilities.
Call 1-866-426-3442 toll-free. -- Help us get new hams on the air.
Get the Handiham E-Letter by email every Wednesday, and stay up-to-date with 
ham radio news.
You may listen in audio to the E-Letter at Handiham Weekly E-Letter in MP3 
Email us to subscribe:
That's it for this week. 73 from all of us at the Courage Kenny Handihams!
Coordinator, Courage Kenny Handiham Program
Reach me by email at:

Nancy, Handiham Secretary:

Courage Kenny Handiham Program<http://handiham.org/>
3915 Golden Valley Road
Golden Valley, MN  55422

ARRL is the premier organization supporting Amateur Radio worldwide. Please 
contact Handihams for help joining the ARRL. We will be happy to help you fill 
out the paperwork!
[ARRL diamond-shaped logo]

The weekly e-letter is a compilation of software tips, operating information, 
and Handiham news. It is published on Wednesdays, and is available to everyone 
free of charge. Please email 
Patrick.Tice@xxxxxxxxxx<mailto:handiham@xxxxxxxxxxxxxxxxx>  for changes of 
address, unsubscribes, etc. Include your old email address and your new address.

Return to Handiham.org<http://handiham.org/>

© 2014

Courage Kenny Rehabilitation Institute
Handiham Program
3915 Golden Valley Road
Golden Valley, MN  55422
866-426-3442 Toll-Free
Email us<mailto:Nancy.Meydell@xxxxxxxxxx>


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  • » [handiham-world] Courage Kenny Rehabilitation Institute Handiham World Weekly E-Letter for the week of Wednesday, 11 June 2014 - Tice, Patrick W