[guispeak] Re: helptr.exe disappeared:
- From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
- To: <guispeak@xxxxxxxxxxxxx>
- Date: Mon, 28 Mar 2005 23:37:01 +0100
Hi David,
I found this via Google, looking for "missing helpctr.exe".
Have you been using "Easy Cleaner" or something similar?
Take a look at:- http://jdstiles.com/tips/xp/faqs.html
Look for this item:-
Question: Why doesn't Help and Support work?
This script repairs Windows Help and Support
Repairs Windows(r) XP Help and Support after running Easy
Cleaner or similar registry cleaners.
Note: If you have used Easy Cleaner, there is a workaround
that prevents Help and Support from becoming corrupt: In
the options, add Help to the Skip List.
http://personal.inet.fi/business/toniarts
[snipped here by GB]
-----Original Message-----
From: guispeak@xxxxxxxxxxxxx [mailto:guispeak@xxxxxxxxxxxxx]
On Behalf Of david poehlman
Sent: 28 March 2005 15:42
To: guispeak@xxxxxxxxxxxxx
Subject: [guispeak] Re: helptr.exe disappeared:
George,
You are correct. I did mis the c. the file is helpctr.exe
Here is the error message that results from pressing the
windows key followed by h:
helpctr.exe
Windows cannot find 'helpctr.exe'. Make sure you typed the
name correctly, and then try graphic 580 again. To search
for a file, click the Start button, and then click Search.
OK
I found the file and google says it can be related to
spyware in that some spy wae removes it or alters the file
name. I'm looking at how to fix it now but I think just
putting it back where it belongs will do.
Johnnie Apple Seed
----- Original Message -----
From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
To: <guispeak@xxxxxxxxxxxxx>
Sent: Monday, March 28, 2005 9:18 AM
Subject: [guispeak] Re: helptr.exe disappeared:
Hi David,
Are you sure about that file name?
I've Googled for it, and come up with absolutely flat zero.
It's not a file that's on my own XP Pro system either.
George.
-----Original Message-----
From: guispeak@xxxxxxxxxxxxx [mailto:guispeak@xxxxxxxxxxxxx]
On Behalf Of david poehlman
Sent: 28 March 2005 02:01
To: GUISPEAK List
Subject: [guispeak] helptr.exe disappeared:
Hi,
Running windows xp pro sp2, pressing the windows key and
then h tells me that windows cannot find helptr.exe. A
search of my system reveals that this file in fact does not
exist on my system. It seems to me that This has happened
to me at least twice now. I believe that I had it back
after it was gone after upgrading to sp2. Any clues to
solving this mystery would be welcome. I'm thinking it
might have something to do with ad-aware.
Johnnie Apple Seed
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