[guispeak] Re: Strange Error Message

  • From: "Virgil Cook" <vcook@xxxxxx>
  • To: <guispeak@xxxxxxxxxxxxx>
  • Date: Tue, 23 Nov 2010 12:04:12 -0500

What does Freedom Scientific Support say?


From: guispeak@xxxxxxxxxxxxx [mailto:guispeak@xxxxxxxxxxxxx] On Behalf Of
Bundy, Keith
Sent: Tuesday, November 23, 2010 10:54 AM
To: guispeak@xxxxxxxxxxxxx
Subject: [guispeak] Strange Error Message


Hello, all.  Pardon the length of this message, but I'm having an issue that
even our Computing Services department can't figure out.


I am running Windows 7, 32-bit, on a Fugitsu 10/10 Tablet PC, with JAWS
12.0.510. Yesterday morning, when rebooting my computer, I noticed that all
JAWS settings went back to factory defaults.  Then I noticed that, when I
tried to load Microsoft Outlook, I got a strange error message. I sent the
computer over to our tech folks, who have no idea what the error message


The error message is:

Identity Login

There is no current identity

Select your identity name below.  To add 

or modify an identity, click Manage 



Log Off Identity Manage Identities

OK Cancel 


They did mention that, though I have 4 GB of memory, memory may be the issue
because we run 32-bit instead of 64-bit.  I have three questions.


First, does anyone know how this error might be resolved?  Second, is either
WindowEyes or System Access less memory-intensive than JAWS?  Your thoughts
are appreciated.



Keith Bundy



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