This is how to hear the voice mail attachment. 1 Open the email and read as usual, then press the ESCAPE key. 2 Then scroll down with your down arrow key until you hear SAVE ATTACHMENT and press ENTER key, then press ENTER key again which will save it to my documents. 3 Then continue pressing the ESCAPE key until you come back to MAIN MENU. 4 On MAIN MENU press number 6 for M P 3 file and press the ENTER key. 5 Then press number 2 to play M P 3, then press the ENTER key. 6 Gives you a list, choose the one you want and press the ENTER key and will play. Vanessa the Google Girl My Skype name is rainbowstar123