Hi all it has been along tine since I have posted any emails on the chat line. We moved in on the 11th of December on a cold, snowy, icy and generally miserable day, we were not amused as you can gather. Despite the weather being atrocious we had absolutely no help whatsoever - we even did not receive any care for two days despite the fact that the powers that be were well aware of our situation. We are now receiving a little help - no thanks to the relevant organisations. We will eventually get sorted and at least the computers are up and running - with many thanks to the expertise of Alex. We will describe the new bungalow to you in due course. Hope you are all well and take care. Dawn and Chris