Hi Carol, oh yes this is so funny hahahahaha. Thank you for bringing it to our attention. I haven't seen any of Jenny's emails on group either only your replies so I was wondering who you were talking too hahehehehe. Well to reply to emails on group you have to put it on the guide chat email address in the address book. Pressing number 3 straight away will keep it on the person's private email address. I assume that's what's been happening anyway without even realising it was going to the person's private email address but it's easily done. I thought I should explain that for Jenny and anyone else who doesn't know. Love Clare