Hi phyllis look out for jiffy bag today to see if the ball of wool comes and bumpoms don't forget to stick one on letter F and letter J easy to type better once you lay your hands on them home keys Phyllis f11 is the speed button so if yur speech goes fast then keep pressing function key 11 till your speed comes right. F10 is yur time and date infact yu can press it while in middle of writing yur email. Your calendar date is number 7 on main menue some times i use bottom cursa key and got down to look to see what days my friends birthday falls on even looked at christmas its on Sunday this year oops mentioning christmas already have nice day Love Carol x.x.x.x.