Hi phyllis you can actually slow down your speech by pressing number 7 a few times it goes slower the speech Well my severe deafness wow have a shocking time with mobile phones they talk pretty quick I have had few mobile phones perhaps clare could ring your house and demonstrate her mobile phone to you and help you that is clare would do that for you after all its great to help one and other what do you think Clare? if phyllis rings your house you can put your mobile phone and send a message in front of her and let her hear all the buttons what you press what do you think? ah that would be lovely for you to show her over the phone what do you think girls? take care Love Carol x.x.x.x.