Hi keith why i thought that was a groop email is the way you put on subject it had good morning all and good afternoon carol so natrally i thought you were writing to me on group also private emails comfused me if its got in reply to chat and so on so because you had most the chat subject on it natrally i am thinking its for the group oh dear actrually keith when sending a private email you should just have on subject to carol or good afternoon not most of the chatline subject so that is your falt this time hahahahahaha serves you right if you had pressed number 3 then you should of cleared the subject line so then i would of known ooops oh dear Love Carol x.x.x.x.