good girl jenny, if we all do it we will succeed, i phoned my bank as you know and they wouldn't, so asked them to put in suggestion box for me, i also told m ps too. vanessa. -----Original Message----- From: Jenny Coupe - Email Address: jenny@xxxxxxxxxxxxxxxxxxx Sent On: 21/06/2012 20:58 Sent To: Forum Guide - Email Address: GÔ¨uide.Support@xxxxxxxxxxxxx Subject: [guide.support] ATM Thank you for your support my to get accessible ATM in our banks.. I tried to raise this at the London RNIB conference,I got the answer that as Barclays had said they may introduce them in the new year we should count our blessing etc etc, I was disappointed that the RNIB as far as I can ascertain has not tried any other banks e.g.. HSBC,Halifax Lloyds . I feel we with sight loss do not make enough fuss, we need a Union. I did write to my bank manager, he hasn't replied so I have written again, I wasn't very rude,honest. Thank you again Jenny C