Hi Kevin and all, Yes Kevin, the blind Mice is American. I have been using it for about two years now.At this moment in time I am still down loading films daily . I cannot explain why I can and others can't. I can only suggest that you all wait till the 22 April for the new sight to open. Sorry I can't help this time, I just don't know the answer. Malcolm from Hyde. Cheshire. England. Skype name. malcolmbo1