Hello Elizabeth & All, To create an email folder, go to option 8 in the email menu and go to the bottom of the list and it should give you the option to create a new folder. You cannot create a new email folder if you have already selected an email to move. The folder has to be created first before trying to move an email. Alex Original Message From: Elizabeth Kay Hi Anthony, I want to create a new email folder but this option does not come up on my list and F1 does not explain how to get this. Please help. Elizabeth