Hi Everyone, I have a user who is having problems loading mmc snap-ins. He also have profile problems that wea re addressing. While looking at his laptop I found a gpedit.log (see contents below). I'm not sure what it is telling me. Any ideas? Thanks in advance for your help. GPEDIT(b8.cf0) 16:21:53:226 EscapeLdapPath: CoCreateInstance failed with 0x80040154 GPEDIT(ba8.bd8) 16:27:24:339 EscapeLdapPath: CoCreateInstance failed with 0x80040154 Mary Collingwood We Energies - IT Services Client Device Integration