It's nothing to with GP: your MSI has failed. Switch on MSI logging and log off/back on. Windows Installer will deposit a text log file into %SystemRoot%\Temp, named MSI[something].LOG. There will be a bunch of them there so search for the MSI name in them to find the one you want. It's worth deleting/moving any logs already there before you start. ________________________________ From: gptalk-bounce@xxxxxxxxxxxxx [mailto:gptalk-bounce@xxxxxxxxxxxxx] On Behalf Of Minesh Pandya Sent: 22 November 2007 13:57 To: gptalk@xxxxxxxxxxxxx Subject: [gptalk] Uninstall SW via gp How would I resolve the following: Thursday, November 22, 2007 08:25:02 The removal of application Workshare Protect 4.5 8680.78 from policy INSTALL Workshare protect 4.5 868078 failed. The error was : Fatal error during installation. Its not too descriptive... ************************************************************************ Barlow Lyde & Gilbert LLP Beaufort House, 15 St. Botolph Street, London EC3A 7NJ. Telephone : +44 (0)20 7247 2277 Fax : +44 (0)20 7643 8500 Web Site : http://www.blg.co.uk VAT Number: 243202705 CONFIDENTIALITY NOTICE This e-mail may contain confidential or privileged information.If you have received this e-mail in error, you must not disclose to any other person, nor take copies of, the contents of this e-mail and/or any attachment to it. We try to ensure that our communications are free of viruses but do not accept responsibility for any loss or damage that viruses may cause. You should take your own steps to ensure that communications are free of viruses. Barlow Lyde & Gilbert LLP is a limited liability partnership, registered in England and Wales with registered number OC325641. Barlow Lyde & Gilbert LLP is regulated by the Solicitors Regulation Authority. The applicable rules can be found on the Authority's website. The term partner is used to refer to a member of Barlow Lyde & Gilbert LLP or an employee or consultant with equivalent standing and qualifications. A list of the members of Barlow Lyde & Gilbert LLP is open to inspection at the registered office, Beaufort House, 15 St Botolph Street, EC3A 7NJ. ************************************************************************ ______________________________________________________________________ This email has been scanned by the MessageLabs Email Security System. For more information please visit http://www.messagelabs.com/email ______________________________________________________________________ Liverpool Victoria Friendly Society Ltd. Registered in England and Wales. Registered Office: County Gates Bournemouth England, BH1 2NF, No.61 Coll. Financial Services Authority Register number 110035. This email (and any attachments): - is for its intended recipients only and may contain confidential and/or legally privileged information. If received in error, any use of this email is prohibited. Please delete it (and any copies) and notify us on +44(0)1202 292333, ext. 4044. - is believed to be free of any virus or other defect but internet communications cannot be guaranteed to be secure or error free and we do not accept any liability for any loss or damage from their receipt or use. Opinions expressed in this email are not necessarily those of the Society. LV= and Liverpool Victoria are trade marks of Liverpool Victoria Friendly Society Limited and LV= and LV= Liverpool Victoria are trading styles of the Liverpool Victoria group of companies. LV= reserves the right to monitor and inspect emails sent to and by its employees. To find out more about us please visit: www.lv.com ______________________________________________________________________ This email has been scanned by the MessageLabs Email Security System. For more information please visit http://www.messagelabs.com/email ______________________________________________________________________