[gptalk] Re: GP Preferences / Vista / Printers / UAC

  • From: "James F. Prudente" <JPrudente@xxxxxxxxxxxxx>
  • To: <gptalk@xxxxxxxxxxxxx>
  • Date: Mon, 8 Sep 2008 08:12:25 -0400

Darren - Thank you for the follow-up. I'm glad I can stop pulling my
hair out now. J


Otto - Unfortunately, I already had Point & Print settings configured
this way. This fixes most drivers in my case, but not the one that
prompted me to post this question. 


I swear I've spent more time trying to get printing in Vista working
100% than everything else combined with this OS. Sigh.


Thanks again guys.



From: gptalk-bounce@xxxxxxxxxxxxx [mailto:gptalk-bounce@xxxxxxxxxxxxx]
On Behalf Of FlowMaN
Sent: Saturday, September 06, 2008 10:47 AM
To: gptalk@xxxxxxxxxxxxx
Subject: [gptalk] Re: GP Preferences / Vista / Printers / UAC


We had similar problems in our company, and I found the problem is that
the printer driver installation failing during logon. I tried to set the
following GP option and checked the "run in user context" option:




Working fine, now. :)


Otto Horvath
[MS MVP - Group Policy]


On Sat, Sep 6, 2008 at 1:03 AM, Darren Mar-Elia <darren@xxxxxxxxxx>


Here is the response on this from the product team;


Apparently this is a known issue with a bug associated with it. It is
due to a change that was made in Vista by the printer team. 


Not much help in the short term but at least you know why...




From: Darren Mar-Elia [mailto:darren@xxxxxxxxxx] 
Sent: Thursday, September 04, 2008 10:59 AM
To: 'gptalk@xxxxxxxxxxxxx'
Subject: RE: [gptalk] GP Preferences / Vista / Printers / UAC



If UAC is not enabled, I'm not clear why you believe the GPP printer
install is hanging because of the UAC prompt? But, a couple of
questions-do these preferences have the option checked to run in the
user's context? 


Have you tried enabled verbose GPP Printer logging? This might help
narrow the problem.



From: gptalk-bounce@xxxxxxxxxxxxx [mailto:gptalk-bounce@xxxxxxxxxxxxx]
On Behalf Of James F. Prudente
Sent: Thursday, September 04, 2008 9:57 AM
To: gptalk@xxxxxxxxxxxxx
Subject: [gptalk] GP Preferences / Vista / Printers / UAC


Hi All,


For our Vista clients, we have UAC turned off, and users have all
necessary rights to install printer drivers from our print server. Users
can add printers without any problems either via directly accessing the
UNC share, browsing the server, or using the windows printer management
web page. Login scripts (vbscript) also will install the printer without
any trouble.


However, if we use GP Preferences to install certain printers at login,
the machine will hang up (seemingly indefinitely) while "applying group
policy printer settings." I'm guessing UAC is looking for the OK to
install the driver and obviously can't get a response from the user. If
the driver is already on the machine, the printer connection will get
created as it should, without any delay. 


If the printer driver were not Vista compatible, users should not be
able to install it under any circumstances. Likewise, if UAC settings
are wrong, it should balk when attempting to install the driver
regardless of the method. Not sure why this would happen.


Any thoughts or ideas are appreciated.




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