[gptalk] Re: FW: Re: settings at exit

  • From: Omar Droubi <omar@xxxxxxxxxxxxxxxxxxxxx>
  • To: "gptalk@xxxxxxxxxxxxx" <gptalk@xxxxxxxxxxxxx>
  • Date: Wed, 23 Jul 2008 12:41:28 -0700

Without actually looking over the configuration the terminal server's TS 
configuration console- and having the gpresult logs it is hard to say.

There are just too many questions to ask and many configurations that could 
result in this.

For example- what is in the GPOs applied to the actual terminal server computer 
objects- and is any loopback enabled on any of those policies?

What is the configuration set to when you review client redirection using 
Terminal Server Configuration console?

Where are the user objects located in AD with regard to the Terminal Server> 
and what GPOs are applied to these users?

If you want- contact me off the list and we can setup a webex session and I can 
take a peek to see if we can pin it down quick - but have you checked the event 
logs on the terminal server computer to check for GPO or logon related errors?


Check these links to see if they help:

This is a good troubleshooting article:
http://www.tech-archive.net/Archive/Windows/microsoft.public.windows.terminal_services/2008-03/msg00014.html


This one is more than you need but:
http://www.msterminalservices.org/articles/Windows-Terminal-Services-Printing.html
Omar Droubi
omar@xxxxxxxxxxxxxxxxxxxxx<mailto:omar@xxxxxxxxxxxxxxxxxxxxx>
650-726-0300

________________________________
From: gptalk-bounce@xxxxxxxxxxxxx [gptalk-bounce@xxxxxxxxxxxxx] On Behalf Of 
Savanah Garrison [sgarrison@xxxxxxxxxxxxxxxxxxxxx]
Sent: Wednesday, July 23, 2008 12:28 PM
To: gptalk@xxxxxxxxxxxxx
Subject: [gptalk] FW: Re: settings at exit

Any other ideas on this?  My users have to reset their default printer each 
time they log in…

From: Savanah Garrison [mailto:sgarrison@xxxxxxxxxxxxxxxxxxxxx]
Sent: Tuesday, July 22, 2008 3:58 PM
To: gptalk@xxxxxxxxxxxxx
Subject: [gptalk] Re: settings at exit

If I am using GPO Preferences, I am not intending to… Would I know it if I was?

All my other settings stick.

TS is a 64 bit Windows 2003 server

The default printer should be whatever the user wants… I just want it to save 
that setting, but it reverts it every time.  It always makes the first printer 
in line the default . It is happening to everyone the Policy is applied too.

I have the RDP set to map the all local printers to the TS session.  It is 
mapping the printers, but not setting the same one as default.

I have windows classic menu forced, but all other settings seem to be sticking.

Thanks for your help!

From: Omar Droubi [mailto:omar@xxxxxxxxxxxxxxxxxxxxx]
Sent: Tuesday, July 22, 2008 1:11 PM
To: gptalk@xxxxxxxxxxxxx
Subject: [gptalk] Re: settings at exit

By any chance are you applying a GPO that uses GPO preferences and is setting 
the default printer?

Can you see that other settings stick?

What OS version is the terminal server?

Help me understand specifically what the intended default printer is and what 
is it reverting to- oh- and is it happening to everyone or just one or a few 
people?

I remember some setting in TS that has to deal with mapping the user's default 
windows printer but I don't recall if that is in the RDP client or only on W2k8 
terminal server or w2k3 but I have seen this before somewhere.

Do all other setting changes stick- say going switching between start menu 
choices- classic and regular?

Omar Droubi
omar@xxxxxxxxxxxxxxxxxxxxx<mailto:omar@xxxxxxxxxxxxxxxxxxxxx>
650-726-0300
________________________________
From: gptalk-bounce@xxxxxxxxxxxxx [gptalk-bounce@xxxxxxxxxxxxx] On Behalf Of 
Savanah Garrison [sgarrison@xxxxxxxxxxxxxxxxxxxxx]
Sent: Tuesday, July 22, 2008 10:42 AM
To: gptalk@xxxxxxxxxxxxx
Subject: [gptalk] Re: settings at exit
This is on a terminal Server.  I’ve deleted the local profile and tried to have 
it rebuild when the user logs in, but the same problem occurs.

I logged on as one of the users who is having this problem, set the default 
printer, then logged off.  This is the only thing in the Event Viewer related 
to logging off:

Product: 64 Bit HP BiDi Channel Components Installer -- Configuration completed 
successfully.

For more information, see Help and Support Center at 
http://go.microsoft.com/fwlink/events.asp.


From: Cruz, Jerome L [mailto:jerome.l.cruz@xxxxxxxxxx]
Sent: Tuesday, July 22, 2008 12:01 PM
To: gptalk@xxxxxxxxxxxxx
Subject: [gptalk] Re: settings at exit

Other possibilities…

1) The End User is not using their normal profile when they log on (possibly 
due to corruption). At logoff, a temporary profile will be erased.
2) The End User’s local profile is not actually saving/unloading at logoff.

In both cases, you should find traces of this information in the local device’s 
Application Event log.

Jerry Cruz | Group Policies Product Manager | Boeing IT

From: gptalk-bounce@xxxxxxxxxxxxx [mailto:gptalk-bounce@xxxxxxxxxxxxx] On 
Behalf Of Savanah Garrison
Sent: Tuesday, July 22, 2008 9:47 AM
To: gptalk@xxxxxxxxxxxxx
Subject: [gptalk] Re: settings at exit

No mandatory pofiles.

________________________________
From: Shane Williford [mailto:shane.williford@xxxxxxxxxx]
Sent: Tuesday, July 22, 2008 11:06 AM
To: gptalk@xxxxxxxxxxxxx
Subject: [gptalk] Re: settings at exit

Is this person set up for mandatory profiles?

Shane M. Williford
Systems Administrator
MCSE, MCSA Sec, Sec+, Net+, A+
Mazuma Credit Union
9300 Troost
Kansas City, MO 64131
shane.williford@xxxxxxxxxx<mailto:shane.williford@xxxxxxxxxx>
816-361-4194 x6012

From: gptalk-bounce@xxxxxxxxxxxxx [mailto:gptalk-bounce@xxxxxxxxxxxxx] On 
Behalf Of Darren Mar-Elia
Sent: Tuesday, July 22, 2008 11:00 AM
To: gptalk@xxxxxxxxxxxxx
Subject: [gptalk] Re: settings at exit

Savanah-
This actually should not be something that gets lost at logoff. That is 
normally stored in the user’s profile automatically. Is the user using a 
roaming profile or local one?

Darren

From: gptalk-bounce@xxxxxxxxxxxxx [mailto:gptalk-bounce@xxxxxxxxxxxxx] On 
Behalf Of Savanah Garrison
Sent: Tuesday, July 22, 2008 6:48 AM
To: gptalk@xxxxxxxxxxxxx
Subject: [gptalk] settings at exit

Is there a setting I can check in Group Policy about saving a user’s settings 
at exit?  My user’s default printer keeps resetting.

Thank you!

Savanah Garrison
IT Specialist
Trademark Property Company
817.639.2708


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