Hi, also if you have an e-mail address registered with the system it can send your password to you in e-mail. use the Forgot password? link. Hope this helps. Chris On Sat, 29 Dec 2007 10:05:37 -0500, Malaina VanderWal <mintjulepprincess@xxxxxxxxx> wrote: >Your user name is your serial number off your bn and password is > >Malaina > >> ----- Original Message ----- >>From: "Howard Kaufman" <wa9top@xxxxxxxxx >>To: <gps-talkusers@xxxxxxxxxxxxx >>Date sent: Sat, 29 Dec 2007 07:43:56 -0600 >>Subject: [gps-talkusers] Re: installing gps software > >>I tried to log in to the mysendero page, using the password from >my >>braillenote and the password from my notes. I got an invalid >username or >>password message. I sent a note from forgot password link and >got the same >>information back in my e-mail. I tried again, with the same >failure. I >>assume this means I am out of luck until Wednesday? Oh well, who >knows, >>their might have to be a 4th patch by then. Hope not, you guys >certainly >>have ruined your Holidays with your dedication to us and your >products. >>Thank you very much for that! > > Chris Grabowski - Customer Support and Product testing Phone: 888-757-6810 EXT. 113 Email: chris@xxxxxxxxxxxxxxxx