Mike is there any plans for expansion of the voice chat room? ----- Original Message ----- From: "Michael May" <MikeMay@xxxxxxxxxxxxxxxx> To: <gps-talkusers@xxxxxxxxxxxxx> Sent: Monday, July 19, 2004 1:30 PM Subject: [gps-talkusers] Re: Perks! > Hello John, > > As we have previously stated, it is my understanding that there will be no > charge for the upgrade to version 3 for UK customers from Pulse Data > Europe. So I believe the question of you purchasing from Sendero is a moot > point. It would be best for you to contact them directly and I am sure they > will take care of you. > > Sendero works hard to provide excellent service and if anything goes wrong, > we try to fix it quickly. This kind of service is not unique to Sendero. I > think we people are talking about perks, it mostly refers to good service. > I don't consider these things so much perks as much as top quality service. > > In Sendero's case, we emphasize prompt communication whether by email or > telephone. We have an on-line chat service. I suppose more than anything, > we obviously know the GPS product better than anyone. Most of us are blind > and take a personal interest in the successful use of the BrailleNote GPS > by each and every one of our customers. > > <Mike > > > At 09:44 AM 7/19/2004, you wrote: > >Hail and thanks, Carl ... > > > >I'm afraid I'm still intrigued to learn what the "perks" are when buying > >version 3 of the GPS system directly from Sendero; but, maybe, I should > >have said "extra perks" in relation to buying from Pulsedata, as it > >was expressed in previous postings to the list, as this differentiates > >between the two purchases. I bought my version 2 from Pulsedata on the > >verbal condition that version 3 would be available to me at no further > >cost. At the time I had no idea about any alternative channel. So, I'm > >still requiring that promise to be kept (or I'll kick up one hell of a > >stink!), on the one hand, while being concerned to learn that obtaining it > >from Sendero itself offers "extra perks", which, of course, has a > >"down-side" if you don't buy directly from Sendero, but from Pulsedata or > >any other sales outlet. My question, then, is, what are these extra perks > >that won't be available from Pulsedata? > > > >'Bye for now, > >John Goddard. > > > Michael G. May > > CEO Sendero Group > > Developers and distributors of BrailleNote GPS > Now distributing BrailleNote, VoiceNote, Miniguide, The Tissot Silen-T > tactile watch and the ID Mate, bar code reader > > MikeMay@xxxxxxxxxxxxxxxx > http://www.SenderoGroup.com > > (530) 757-6800, Fax (530) 757-6830, Mobile (530) 304-0007 > Sendero Group, LLC > 1118 Maple Lane, Davis, CA 95616-1723, USA > > Latitude, 38 33 9.239 North > Longitude, 121 45 40.145 West > >