[gps-talkusers] Re: Help with Reporting to Tele Atlas
- From: "Kevin Chao" <g.unit89@xxxxxxxxxxxxx>
- To: <gps-talkusers@xxxxxxxxxxxxx>
- Date: Mon, 13 Aug 2007 23:38:49 -0700
Joleen,
I would have to say personally that I have found the feedback forum for
TeleAtlas is not the best one in terms of finding nor reporting to. I think
that the first time it took me around 20 minutes to find where the feedback
forum was located at, then about another 10 minutes to report the map issue.
I have outlined steps in reporting mapping errors to TeleAtlas below.
1. Visit:
http://www.teleatlas.com/ForConsumers/MapFeedback/index.htm?ssSourceNodeId=401
2. You will want to find and click on the link "map feedback"
3. You will be now at the map feedback forum where you will input your
information.
4. You will select your country using the drop down box
5. You will then select your state/province
6. You will then select the "give_feedeback" link
7. You will be brought to a screen asking for the location in which you are
encountering the problem. You can input the information by using the address
or by lat/lon, if by address, the state and country field will already be
entered. (when entering the information using lat/lon, be sure to have it in
decimal degree, the information that is presented in the Sendero GPS is not
in this format and will have to be converted, there is a utility that does
the conversion for you at the following: http://www.loadstone-gps.com/tools/
8. If you entered an address, select the "map place" button, if you used
lat/lon, select the "map location" button.
9. Select the "next" button
10. This screen will ask for what the problem is, you can specify what the
issue is and what you want done. For example, if there is a street address
that isn't in the database at the moment, you can have a request to add it.
11. After selecting the problem and what to do, it will ask you where the
issue was found. Here you would type in Sendero GPS
12. Under comments, you might add using January 2007 maps
13. Select the "next" button
14. There will be a confirmation screen containning all of the information
that was just entered, if you are satisfied, select the "submit" button.
15. You will receive an email regarding your recent feedback
You have just reported a mapping error to TeleAtlas.
Kevin
----- Original Message -----
From: "Joleen" <cjferg@xxxxxxxxxxx>
To: <gps-talkusers@xxxxxxxxxxxxx>
Sent: Monday, August 13, 2007 10:47 PM
Subject: [gps-talkusers] Help with Reporting to Tele Atlas
> Hi All,
>
> I tried going to the link for Tele Atlas. It didn't work from my BN but I
> was able to access it from my computer.
>
> I visited several links, but I could not discover how to report to them.
>
> If anyone has had experience in doing this, could you please describe what
> steps to follow and what type of information is needed for the report.
> For example, do they need latitude and longitude information.
>
> Thanks for any help.
>
> Perhaps this could be a future chat topic. Perhaps we could hear what
> happens when reporting changes or errors and this would give us courage to
> try it.
>
> Forever having difficulties with internet navigation. It is just my way.
>
> Thanks a lot in advance.
>
> Joleen
>
>
>
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