[GeoStL] Re: Another Garmin Support Story

  • From: "Robert Oelschlaeger" <roelschlaeger@xxxxxxxxx>
  • To: geocaching@xxxxxxxxxxxxx
  • Date: Mon, 30 Jul 2007 21:19:58 -0500

I am beginning to see why Garmin units are so expensive ;-)

On 7/30/07, GC-RGS <gc-rgs@xxxxxxxxxx> wrote:
>
> -
> Depends on which unit. I had the old B&W Legend I bought back in 2001. It
> was replaced 3 or 4 times because of the gasket, all at no charge. About 1
> year ago it was loose again and when I called they said they would mail
> out
> a new kit (gasket and clear plastic adhesive strip), at no charge. Came 2
> days later via Airborne.
>
> Now the same thing happened to my newer color Legend (Cx) but was told
> they
> don't have replacement kits for the etrex color series so I sent it back
> and
> got a new unit under warranty.
>
> Rich
>
> ----- Original Message -----
> From: "Glenn" <GLNash@xxxxxxxxxx>
> To: <geocaching@xxxxxxxxxxxxx>
> Sent: Monday, July 30, 2007 8:08 PM
> Subject: [GeoStL] Re: Another Garmin Support Story
>
>
> > -
> > I sent my Vista back two different times over the years that I banged it
> > around for the same lose gasket reason.  I also sent my street pilot
> back
> > once because i drowned it in the 11 point river.  In all cases they sent
> > me  new ones in a new package.
> > I tried to see if i could send JoAnna back once.  They said they could
> not
> > do  those kind of exchanges.  :-)
> >
> > Glenn
> >
> >
> > RNX wrote:
> >> -
> >>
> >> seems to be a common problem. My eTrex Vista has done the same thing
> and
> >> i
> >> noticed at the picnic that there were several others like it. Let me
> know
> >> how
> >> Garmin responds to the call.
> >>
> >> on another note; the new high sensitivity chip Garmins are finally
> >> shipping. I
> >> have one en route (shipped out today after 2 months of back order). I
> >> can't
> >> wait to write a review for the group. Anyone want a slightly used
> Garmin
> >> eTrex
> >> Vista with a loose gasket? priced to sell, operators are standing by,
> >> offer
> >> good while supply lasts, Jerry Mathers is the Beaver 8^)
> >>
> >> ------ Original Message ------
> >> Received: Mon, 30 Jul 2007 05:45:29 PM EDT
> >> From: "Jon Mertz" <jemertz@xxxxxxxxx>
> >> To: geocaching@xxxxxxxxxxxxx
> >> Subject: [GeoStL] Re: Another Garmin Support Story
> >>
> >> Speaking of Garmin Support, what's their policy on the rubber gasket
> >> coming
> >> loose? Is that a simple part, or a replacement of the whole unit? Just
> so
> >> I
> >> know before I call. The glue has loosened all around and the gasket
> >> itself
> >> looks and feels too long. It's particularly loose near the top.
> >>
> >> -Jon
> >>
> >>
> >> On 7/30/07, Andrew Senger <asenger@xxxxxxxxx> wrote:
> >>
> >>> I have and received the responses that I mentioned.
> >>>
> >>> Andrew
> >>>
> >>> On 7/30/07, Mike Lusicic <lusicic@xxxxxxxxxxxxx > wrote:
> >>>
> >>>> - Have you tried asking the question on the Groudspeak forums? There
> is
> >>>> a topic for GPS hardware and software. I have had a few questions
> >>>>
> >> answered
> >>
> >>>> there in the past.
> >>>>
> >>>> Andrew Senger wrote:
> >>>>
> >>>> -
> >>>> What's Garmin's number?  I have an eTrex that thinks it's 1924 and I
> >>>> can't figure out how to get it to change (yes, I've left it one with
> >>>>
> >> clear
> >>
> >>>> view of satellites for over two hours, I've changed the batteries,
> and
> >>>>
> >> I've
> >>
> >>>> done a hard reset).
> >>>>
> >>>> Everything I hear about them is good, and this story adds another
> >>>> chapter to it, so I'd like to put them up to the test.
> >>>>
> >>>> Andrew
> >>>>
> >>>>
> >
> >
> >
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>
>
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