Re: [foxboro] Foxboro/Invensys pulls another good one.
- From: stan <stanb@xxxxxxxx>
- To: foxboro@xxxxxxxxxxxxx
- Date: Tue, 15 Oct 2002 12:54:40 -0400
On Tue, Oct 15, 2002 at 11:34:28AM -0500, John Metsker wrote:
> Alex and list,
>
> The answer to your #2 question is true. Upgrades to Foxview are now
> "chargeable" upgrades because each new release is considered to contain new
> features. They are not considered to be maintenance release that are freely
> available.
>
> 2) We are charging for the upgrade from FV 99.2.1 to FV8?
>
> Neil,
>
> I believe, however, that a formal policy is in place that allows a customer
> who has experienced (and has documented) problems with V99.2.1 may negotiate
> with their local field service organization to also treat the V8.0 release
> as a maintenance upgrade as well. (Though submitting CARs can be feudal,
> they can pay off in this case.) Good Luck.
>
In my case CARS are liekley to be futile. Although I must admit feudal is
possible :-)
--
"They that would give up essential liberty for temporary safety deserve
neither liberty nor safety."
-- Benjamin Franklin
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