On Tue, Oct 15, 2002 at 11:34:28AM -0500, John Metsker wrote: > Alex and list, > > The answer to your #2 question is true. Upgrades to Foxview are now > "chargeable" upgrades because each new release is considered to contain new > features. They are not considered to be maintenance release that are freely > available. > > 2) We are charging for the upgrade from FV 99.2.1 to FV8? > > Neil, > > I believe, however, that a formal policy is in place that allows a customer > who has experienced (and has documented) problems with V99.2.1 may negotiate > with their local field service organization to also treat the V8.0 release > as a maintenance upgrade as well. (Though submitting CARs can be feudal, > they can pay off in this case.) Good Luck. > In my case CARS are liekley to be futile. Although I must admit feudal is possible :-) -- "They that would give up essential liberty for temporary safety deserve neither liberty nor safety." -- Benjamin Franklin _______________________________________________________________________ This mailing list is neither sponsored nor endorsed by Invensys Process Systems (formerly The Foxboro Company). Use the info you obtain here at your own risks. Read http://www.thecassandraproject.org/disclaimer.html foxboro mailing list: //www.freelists.org/list/foxboro to subscribe: mailto:foxboro-request@xxxxxxxxxxxxx?subject=join to unsubscribe: mailto:foxboro-request@xxxxxxxxxxxxx?subject=leave