I'm just gathering some information. I'm curious to learn the service reliability record of P0971BR-0A and P0971DU-0A 4mm Tape Drives. I seem to have recurring trouble with the DDS drives on both of our AWs (one C and one E). Symptoms include: 1. When using the "backup" utility from VT100 the device is often not recognized. 2. If it is recognized, tape errors come quite often and frequently cause the "dump needs attention" message to appear (ultimately aborting the dump). 3. Even from the "white screen" in single user mode, even after rebooting (-r), the tape drive is not recognized. 4. Occasionally the "eject" button is ignored. It takes several power down/up cycles to finally eject the tape. With multiple tries I can eventually get a tape to work. I have not established a pattern for success or failure. This is occurring on a C-box and an E-box. On the C-box, the tape drive is less than 6 months old. Both drives have worked in the past. I have used a head cleaner tape at least every other month. I have used "recycled" backup tapes in the past, but many of these errors are on brand new tapes. The drives are in an office environment (no chemicals or excessive dust). If anybody has similar experiences (or suggestions) I'd like to hear them. Kevin Chambers Control Systems Technician Hunt Refining Company Tuscaloosa, AL _______________________________________________________________________ This mailing list is neither sponsored nor endorsed by Invensys Process Systems (formerly The Foxboro Company). Use the info you obtain here at your own risks. Read http://www.thecassandraproject.org/disclaimer.html foxboro mailing list: //www.freelists.org/list/foxboro to subscribe: mailto:foxboro-request@xxxxxxxxxxxxx?subject=join to unsubscribe: mailto:foxboro-request@xxxxxxxxxxxxx?subject=leave